What are the responsibilities and job description for the Operations Coordinator position at Robert Half?
We are offering a long-term contract employment opportunity for an Operations Coordinator to join our team in Eden Prairie, Minnesota. The role involves a range of tasks including processing customer applications, maintaining customer records, and handling customer inquiries. This role is critical to ensuring the smooth running of our operations.Responsibilities:• Efficiently handle customer credit applications and maintain accurate records• Respond to customer and carrier requests through task boards and assigned email accounts• Update financials and execute non-standardized activities related to carrier payments• Schedule appointments and track shipments, ensuring quality and efficiency at all times• Monitor customer accounts and take appropriate action when necessary• Validate load data in systems according to standards• Execute tasks such as creating orders, activating shipments, building and assigning loads• Manage events utilizing knowledge gained through Standard Operation Procedures (SOPs) and experience• Ensure customer satisfaction by following through on requests and escalating when necessary• Demonstrate strong time management and prioritization skills in all tasks
Salary : $18 - $22
