What are the responsibilities and job description for the Operations Specialist position at Robert Half?
Job Description
Job Description
We are offering a short-term contract employment opportunity for an Operations Specialist in Carlsbad, California. As an integral part of our team, you will be tasked with managing operations in a fast-paced setting, dealing with high volume phone calls, tracking shipments, and ensuring the smooth execution of office functions.
SCHEDULE : 5AM - 1 : 30PM FULLY ONSITE!
Responsibilities :
- Manage and monitor customer accounts, taking necessary actions as required
- Handle high volume phone calls, providing excellent customer service at all times
- Accurately process customer credit applications, ensuring compliance with company standards
- Confirm deliveries and track shipments, ensuring timely delivery of goods
- Carry out data entry tasks, maintaining accurate customer credit records
- Utilize CRM and Microsoft Excel to manage and organize data
- Ensure all documentation is accurate and up-to-date
- Schedule and coordinate tasks effectively, ensuring the smooth running of office functions.
- Proficient in Customer Relationship Management (CRM) software
- Proficient skills in Microsoft Excel
- Strong understanding of compliance regulations and standards
- Excellent customer service skills
- Ability to handle documentation effectively and efficiently
- Comprehensive understanding of general office functions
- Proficient in data entry tasks
- Ability to manage schedules effectively and efficiently
