What are the responsibilities and job description for the Order Entry Specialist position at Robert Half?
Position Overview:Our client, a leading player in the manufacturing/distribution industry, is seeking a motivated and detail-oriented Order Entry Specialist for a temp-to-hire opportunity. This role is ideal for individuals who thrive in fast-paced environments and are passionate about accuracy and delivering excellent customer service. Key ResponsibilitiesOrder Management: Accurately input and manage customer orders for finished goods to ensure timely and error-free fulfillment.Customer Service: Act as a liaison for B2B customers, addressing inquiries related to order status, lead times, and delivery schedules.Troubleshooting: Anticipate and resolve any order-related challenges with a solution-focused mindset.Cross-Functional Collaboration: Coordinate with supply chain, logistics, and manufacturing teams to ensure end-to-end accuracy and smooth operations.Data Entry & Reporting: Maintain accurate order and customer records in company systems. Use basic Microsoft Excel skills, including pivot tables and VLOOKUP, to analyze and report data when required.Process Optimization: Identify operational bottlenecks and suggest improvements to streamline order entry and customer satisfaction processes.Documentation & Compliance: Ensure compliance with company policies, standards, and procedures, including proper documentation for internal systems and timekeeping.
Salary : $23 - $26
