PC Technician

Description

We are offering a 3m-4m temporary employment opportunity for a PC Technician based in Milwaukee, Wisconsin. This role is part of a dynamic IT team, focused on supporting the migration of IT infrastructure across various sites Internationally. The PC Technician will be instrumental in assisting end-users during migration, and providing ad-hoc IT support post-migration. Candidates must have valid passport and be based out of the greater Milwaukee area as when not traveling you will be working onsite.

Responsibilities:

• Check migration data if user shall have new / replacement endpoint or have their own computer reused.
• Welcome end-users scheduled for migration and commenced the migration process with them.
• Migrate by joining user, device, and phone by the defined Intune enrolment processes
• Receive and log the device according to checklist
• Study user guides on the Intranet named Digital Compass to familiarize and prepare to provide good support.
• Provide handed in devices with proper marking of the owner for easy and quick identification and re-imaging and hand-out
• Use sound judgement to determine if end-user needs more support and direct to supporters / floorwalkers
• Provide ad-hoc support for the migrated end-users while the migration team is on site
• Be visible, service minded and the migration programs public image on site
• Provide necessary hand-out support and service according to hand-out checklist.

Requirements

Minimum of 2 years of experience working as a PC Technician or in a similar role.

Proficiency in Computer Hardware, specifically Dell Technologies and Mac Computers.

Familiarity with AB Testing and its practical applications.

Hands-on experience with Active Directory, including its setup and administration.

Ability to setup and troubleshoot Apple Devices.

Understanding of various Backup Technologies and their implementation.

Knowledge of Intune for mobile device management.

Experience with Multi-Factor Authentication (MFA) setup and troubleshooting.

Expertise in Mobile Device Support, including troubleshooting and maintenance.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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