What are the responsibilities and job description for the Program Manager, Quantitative Research Operations position at Robert Half?
We are offering an opportunity for a Program Manager, Quantitative Research Operations to join our team. The role involves managing the internal survey program, translating research needs, and driving innovation to enhance efficiency. As a part of this role, you will be expected to interface with different internal teams and external partners and contribute to the development of a streamlined survey review process.Responsibilities:• Oversee the day-to-day operations of the survey review and approval process to ensure overall survey health• Effectively communicate quantitative research needs to internal tooling teams to unlock necessary survey functionality• Identify and implement opportunities to innovate and build efficiency, ultimately empowering quantitative UXR to deliver impact across the organization• Develop and manage a streamlined survey review process to ensure smooth operations• Build and maintain documentation and trainings on survey tooling and quantitative-specific processes• Collaborate with the internal Survey Platform Team to submit tooling feature requests and ensure proper prioritization on development roadmaps• Work with quantitative leads and legal teams to establish appropriate survey policies and partner with survey approvers to ensure enforcement• Identify process gaps throughout the design and research process and suggest tools or improved processes to drive efficiencies• Recognize best practices and knowledge gaps and collaborate with internal and external partners to create ongoing training materials• Innovate on our survey practice to improve survey data and/or increase researcher efficiency.
Salary : $60 - $70
