What are the responsibilities and job description for the Receptionist position at Robert Half?
We are offering a permanent employment opportunity for a Receptionist in Palo Alto, California. This role is primarily focused on managing a multi-line phone system, providing excellent customer service, and carrying out data entry duties. It is an ideal position for someone with strong interpersonal skills and proficiency in Microsoft Office Suite.Responsibilities:• Operate a multi-line phone system effectively, ensuring all calls are attended to promptly and directed to the correct department or individual.• Handle customer inquiries and complaints in a detail oriented manner, maintaining a high level of customer satisfaction.• Carry out data entry tasks efficiently, ensuring all customer records are accurate and up to date.• Manage email correspondence, responding to emails in a timely and detail oriented manner.• Utilize Microsoft Excel, Outlook, and Word to complete tasks and manage customer records.• Organize files and documents systematically, ensuring easy retrieval when needed.• Schedule appointments accurately, avoiding double bookings and ensuring all parties are informed of changes in a timely manner.
Salary : $21 - $26
