Receptionists/Secretaries, Except Legal, Medical, and Exe...

Salary: $18.00 to $22.00 hourly

Description

We are seeking a diligent Receptionist/Secretary to join our team in Rochester, New York. As part of our team, you will be responsible for a variety of clerical duties, including processing paperwork, answering phone calls, and interacting with customers. This role is crucial to our operations and requires the use of a personal computer for tasks such as reviewing cases and responding to inquiries. This opportunity offers a long-term contract employment.

Responsibilities

• Handling customer inquiries both over the phone and in person
• Efficiently processing and filing paperwork
• Using a personal computer to review cases and answer questions
• Maintaining detailed records of customer interactions
• Answering inbound calls in a detail-oriented and courteous manner
• Conducting clerical duties as required, including mailings
• Demonstrating basic mathematical skills while performing tasks
• Utilizing word processing skills for entry-level tasks
• Employing decision-making skills for varied clerical duties
• Scanning documents as part of the paperwork processing
• Delivering excellent customer service at all times
• Following established policies and procedures during execution of tasks
• Supervising duties are not a part of this role
• Providing support services as needed.
  
  
  

Requirements

• Proficiency in Customer Service, with the ability to interact detail oriented and courteously with clients and staff
• Experience in Data Entry and maintaining accurate records
• Familiarity with standard Procedures and Policies in an office setting
• Ability to manage Answering Inbound Calls promptly and efficiently
• Experience in Supervising and coordinating office activities
• Knowledge of Medical Coverage procedures, if applicable
• Understanding of Pricing and billing processes
• Proficiency in Scanning documents and maintaining digital files
• Experience in handling Receptionist Duties such as greeting visitors, routing calls, and managing correspondence
• Ability to handle Paperwork efficiently and ensure all documents are appropriately filed
• Proficiency in performing Clerical Duties such as scheduling appointments, maintaining calendars, and sending reminders
• Experience in Filing and organizing documents in a systematic manner
• Strong Computer Skills, including proficiency in Microsoft Office suite and other office software
• Good Decision-Making skills and the ability to prioritize tasks effectively
• Proficiency in Word Processing and creating detail oriented documents
• Knowledge of ST Microcontroller, if applicable
• Basic Math Skills for handling financial transactions and billing
• Experience in providing Support Services to ensure smooth office operations.
  
  
  

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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