Demo

Relationship Manager

Robert Half
Cambridge, MA Full Time
POSTED ON 4/24/2025
AVAILABLE BEFORE 5/23/2025
Salary: DOE

Description

We are seeking a dedicated Community Development Mortgage Officer to join our Lending Division. In this role, you will identify clients and originate mortgage applications primarily in Low to Moderate Income (LMI) census tracts, as defined by federal data, in alignment with Community Reinvestment Act (CRA) goals and bank policies. The ideal candidate will be bilingual in Spanish, Mandarin, or Cantonese, and possess at least three years of experience in the mortgage industry, particularly with borrowers for whom English is not their primary language. Experience working with non-profits focused on First Time Home Buyer Education is also preferred.

As a key liaison for bilingual borrowers, you will assist clients throughout the mortgage application process, ensuring that all financial documents are complete and accurate. You will build relationships with local nonprofits and realtors to educate potential homeowners and create a referral network. This position requires excellent communication skills, a strong customer service orientation, and the ability to meet established sales goals. Additionally, knowledge of First Time Home Buyer programs and related assistance options is essential. You will also collaborate with team members to achieve performance goals while adhering to compliance and regulatory requirements.

Requirements

  • Bi-lingual in at least one of the following languages required: Spanish, Mandarin, or Cantonese.
  • High School diploma or equivalent, at least 3 years of related mortgage industry experience, with an emphasis on working with borrowers for whom English is not their primary language.
  • Experience working with non-profits that provide First Time Home Buyer Education.
  • Working knowledge of loan origination software, and previous success in a customer service-oriented role.
  • Demonstrated ability to meet established sales goals and objectives.
  • Highly organized, goal-oriented, self-starter with a commitment to the highest levels of service excellence.
  • Excellent verbal and written communication skills.
  • Able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.
  • A resident of one of the focus geographies is a plus.


Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to

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