What are the responsibilities and job description for the Senior Credit and Collections Specialist position at Robert Half?
Description
A well-established waste management company located near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist.
The ideal candidate will have experience in collections, customer service, and AI systems. Self-motivator with a strong work ethic who strives to achieve goals and takes pride in work output. Excellent communication abilities, and analytical skills.
A well-established waste management company located near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist.
- Create and submit reports: collection accounts, account write-offs
- Apply Hazmat credit memos.
- Assist customers with their payments through various methods; cash, credit card, ACH, check/CHAX, IVR, and through the company website/web portal.
- Supporting the collection efforts/calls for accounts receivable portfolio.
- Researching account disputes and billing discrepancies.
- Performing account and payment reconciliations.
- Responding to credit inquiries from customers.
- Identifying delinquent accounts requiring external collection efforts.
- Analyzing and assessing the creditworthiness of accounts with credit manager.
- Documenting daily collections activity.
The ideal candidate will have experience in collections, customer service, and AI systems. Self-motivator with a strong work ethic who strives to achieve goals and takes pride in work output. Excellent communication abilities, and analytical skills.
Salary : $55,000 - $65,000
