What are the responsibilities and job description for the Solutions Architect position at Robert Half?
We are in search of a Solutions Architect to join our team situated in New York, New York, 10001, United States. The role is centered around providing technical support to the Customer Success Manager to ensure successful client engagements. The Solutions Architect will be instrumental in the end-to-end implementation process, from project planning to deployment. Responsibilities:• Serve as a technical ally for the Customer Success Manager to ensure the success of client engagements• Spearhead the implementation process from the planning phase to deployment• Engage with various stakeholders to comprehend business requirements and convert these into technical solutions• Provide essential technical guidance, troubleshoot arising issues, and boost performance• Contribute to product development by working hands-on in the codebase and adjusting infrastructure as needed• Collaborate with engineering, product, and customer success teams to deliver top-tier solutions• Translate business needs into technical implementations effectively• Employ IT project management and software engineering skills to manage and execute projects• Utilize ITIL - IT Infrastructure Library methodologies to manage IT service delivery• Engage and manage stakeholders effectively to align their needs and expectations with the company's goals and objectives.
Salary : $120,000 - $150,000