What are the responsibilities and job description for the Technical Sales Specialist position at Robert Half?
Our client in Swissvale, PA is hiring a Technical Sales Specialist for a contract to hire job opportunity. This opportunity is complete onsite. The client is seeking a self-motivated Technical Sales Specialist to provide support to both internal and external customers. This person acts as the liaison between the Company and its customers and is responsible for executing a variety of tasks including, but not limited to responding to customer inquiries, maintaining customer records, following upon and troubleshooting open orders as well as order entry.Hours: Flexible (7am-4pm or 8am - 5pm). Pay depending on experience: Pay dependent of experience: $22-28. The ideal candidate is a quick thinker and dynamic communicator, demonstrates a high level of attention to detail, enjoys learning new things, and most importantly, provides best-in-class customer service and support. Primary Responsibilities: • Provides prompt, efficient, detailed, customer-oriented service in response to customer inquiries through various channels. Analyzes situations and provides answers to customer questions as well as resolutions for various issues that may arise.• Effectively follows standard operating procedures to ensure accuracy in order management/order entry for customer base. Manages customer records in CRM/ERP ensuring a high level of data integrity.• Effectively gathers customer feedback and shares insights with leadership to improve the overall customer experience.– further detail will be integrated into the final internal job description.
Salary : $22 - $28
