What are the responsibilities and job description for the Test Center Administrator position at Robert Half?
Job Description
Job Description
We are in search of a Part Time, Test Center Administrator to join our team. This role is crucial in ensuring a detail-oriented and secure test environment for candidates. The Test Center Administrator will be responsible for welcoming candidates, conducting security checks, overseeing the testing area, and handling administrative duties. This role is based in Bismarck, ND, North Dakota, United States.
Responsibilities :
- Managing the reception area to greet and confirm the identity of test takers.
- Assisting candidates with the check-in process and clearly explaining test regulations.
- Performing comprehensive security checks to maintain compliance, including checking for unauthorized materials.
- Regularly patrolling the testing room to monitor adherence to rules and maintain a secure environment.
- Utilizing proprietary web-based applications to start, monitor, and stop tests.
- Addressing email inquiries and troubleshooting system-related issues when necessary.
- Keeping precise records, including test schedules and incident reports.
- Undertaking light office duties, such as managing files and handling test-related documentation.
- Supporting the operations of the test center to ensure smooth workflows.
- Applicants must have a minimum of 1 year of relevant experience in a similar role.
- A high school diploma or equivalent is required. A higher educational degree would be considered an advantage.
- Proficiency in computer applications such as Microsoft Office Suite is necessary.
- The role requires excellent communication skills, both written and verbal.
- Candidates must have strong organizational skills with a keen eye for detail.
- The ability to multitask and prioritize tasks effectively is essential.
- Applicants must be capable of working independently with minimal supervision.
- Candidates should have a strong customer service orientation.
- The role requires flexibility in working hours, including evenings and weekends.
- Applicants must be capable of maintaining confidentiality and handling sensitive information with discretion.
- The ability to handle stressful situations and remain calm under pressure is necessary.
- Candidates should be comfortable working in a fast-paced environment.
- Applicants must be physically capable of performing light lifting duties as required.
- Candidates must be authorized to work in the specified location.
