What are the responsibilities and job description for the VoIP Engineer position at Robert Half?
We are offering a long term contract employment opportunity for a VoIP Engineer in Tolland, Connecticut. As a VoIP Engineer, you will be responsible for the administration, configuration, and support of our Cisco VoIP products and systems. Responsibilities • Provide support for Cisco VoIP products, including Call Manager, Unity Connection, Contact Center Express, Cisco Emergency Responder, and SIP routers.• Handle configuration of new locations and MAC work for seamless communication and networking.• Oversee Cisco BE 6k and 7k servers that run all the virtual servers.• Implement and manage Cisco technologies and networking protocols.• Monitor and maintain customer credit records and resolve any customer inquiries promptly.• Process customer credit applications with accuracy and efficiency.• Ensure the smooth running of our Contact Center by effectively managing and resolving any issues. • Utilize Cisco Voice Over Internet (VoIP) and Mac OS skills to ensure optimal performance of all systems.
Salary : $40 - $52
