What are the responsibilities and job description for the Customer Service Associate position at Robert M's?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive shopping experience. You will be responsible for assisting customers with inquiries, processing transactions, and maintaining a well-organized retail environment.
Duties
- Greet customers warmly and assist them in locating products or services.
- Process sales transactions accurately using the POS system and cash register.
- Handle customer inquiries and resolve issues promptly and professionally.
- Maintain knowledge of current promotions, sales, and product information to effectively sell to customers.
- Supervise stock levels and assist in inventory management to ensure product availability.
- Utilize basic math skills to manage cash handling and provide change accurately.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Provide feedback on customer preferences and trends to improve service delivery.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Strong communication skills with the ability to engage effectively with customers.
- Basic math skills for handling transactions and managing stock levels.
- Familiarity with POS systems and cash registers is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A proactive approach to problem-solving and a willingness to learn new skills.
- Supervisory experience is advantageous but not required.
Join our team today and contribute to creating memorable experiences for our customers!
Job Type: Full-time
Pay: From $12.98 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $1 - $13