Demo

Service Cashier

Roberts Motors Inc
Alton, IL Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 4/6/2025

Service Cashier

Summary

Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.

Essential Duties

  • Greets customers at the cashier window in a pleasant and professional manner.
  • Computes customer bills.
  • Receives cash, checks and credit card payments from customers; records amount received.
  • Makes change and issues receipts to customers.
  • Provides cash refunds or credit memorandums to customers for returned merchandise.
  • Operates cash register.
  • Reconciles cash drawer daily.
  • Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
  • Maintains and files repair orders, parts invoices.
  • Closes all open invoices.
  • Assists service and parts department with telephone coverage.
  • Provides clerical and secretarial assistance to parts and service departments.
  • Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.
  • Maintains a professional appearance.
  • Keeps work area neat and clean.
  • Performs other duties as assigned.
  • Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

  • No prior experience or training.
  • Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills

  • Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume and distance.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability

  • Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Cashier?

Sign up to receive alerts about other jobs on the Service Cashier career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$27,913 - $35,424
Income Estimation: 
$32,005 - $39,727
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$52,318 - $65,657
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Roberts Motors Inc

Roberts Motors Inc
Hired Organization Address Alton, IL Full Time
Job Title : Porter Summary Moves and cleans vehicles, keeps new and used vehicles in sound working condition and helps t...
Roberts Motors Inc
Hired Organization Address Alton, IL Full Time
Roberts Motors NOW HIRING SALES REPRESENTATIVES No Previous Experience Required We Will Train You the RIGHT WAY Roberts ...
Roberts Motors Inc
Hired Organization Address Alton, IL Full Time
Service Shuttle Driver Summary Picks up and delivers customer vehicles, Shuttles customers to and from dealership. Moves...

Not the job you're looking for? Here are some other Service Cashier jobs in the Alton, IL area that may be a better fit.

Customer Service Representative/Cashier

JB Hawks Discount Tobacco and Vape, Alexandria, MO

Retail Customer Service Cashier

Love's Travel Stops & Country Stores, Mount Vernon, IL

AI Assistant is available now!

Feel free to start your new journey!