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Patient Coordinator

Roberts Ophthalmology Group
Glendale, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Michael Andrew Roberts, M.D., Inc., APC is seeking a dedicated and organized Patient Coordinator to join our team in Glendale, CA.  This is a hybrid position involving both front and back office responsibilities to ensure smooth operations and exceptional patient care.

On-site Responsibilities

  • Schedule patient appointments and manage patient reminders
  • Verify current insurance prior to the patient’s appointment
  • Check-in patients including collecting co-payments and preparing the chart
  • Check patient vitals and room the patient prior to seeing the provider
  • Perform ancillary tests as needed
  • Check-out patients and send progress notes to referring physicians
  • Coordinate surgery scheduling including :

Submit and confirm authorization for surgery

  • Schedule pre-op and post-op visits
  • Collect pre-operative exams and labs
  • Communicate with referring physicians and surgery center
  • Provide patient education about their upcoming procedures, as needed
  • Assist Front Office Receptionist with :
  • Answering phones professionally and promptly

  • Collecting patient insurance information and ID cards
  • Scanning patient documents and filing patient charts
  • Managing fax requests
  • Maintaining a clean and tidy office environment
  • Assist Office Manager with :
  • Billing, collections, and inventory management

  • Training of front-office and back-office staff members
  • Practice marketing, social media presence, patient outreach, and office initiatives
  • Required Qualifications :

  • High School Diploma
  • Front office skills including word processing and office equipment use
  • Preferred Qualifications :

  • Bilingual English and Spanish or Armenian
  • Excellent interpersonal skills and strong work ethic
  • Pro-active, self-motivated, effective multi-tasking, and detail-oriented
  • Sincere desire to provide patients with exceptional service
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