Human Resources Ambassador

Description

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary:

We are looking for a passionate and driven HR Ambassador to support our dynamic, high-volume recruitment efforts. In this role, you’ll play a key part in the full-cycle hiring process- sourcing, screening, interviewing, and onboarding candidates for a variety of roles across our organization. You’ll also provide administrative support to the HR Director and HR Generalist, gaining hands-on experience in multiple areas of human resources.

This is a great opportunity for someone eager to grow their HR career and gain exposure to talent acquisition and generalist responsibilities. Strong communication and organizational skills are essential, as is the ability to thrive in a fast-paced environment. Sales, marketing, or customer service experience is a plus—we believe in enthusiastically sharing our brand and culture with every candidate we meet!

This position is 100% on-site/in-office.

Performance Objectives:

Recruitment

• Partner with hiring managers to understand hiring needs and develop recruitment strategies to meet those needs.
• Utilize various channels and methods to source and recruit qualified candidates efficiently. Track the time-to-hire metric to ensure timely recruitment processes.
• Implement thorough screening processes to identify suitable candidates for open positions. Perform 50 phone screenings per week to maintain an active candidate pipeline.
• Facilitate the scheduling of interviews and follow up with candidates throughout the recruitment process. Provide regular updates to hiring managers on recruitment progress and candidate pipeline.
• Proactively build a pool of qualified candidates in advance of hiring needs.
• Contribute to employer branding efforts by promoting the company's culture, values, and benefits to prospective candidates.
• Establish and nurture relationships with candidates, industry professionals, and other stakeholders to expand the talent network.
• Ensure the completion of comprehensive background checks for new hires to maintain the integrity of the recruitment process.
• Ensure compliance with all relevant employment laws and regulations
• Create and optimize compelling job descriptions to attract top talent.
• Build rapport with new hires by participating in the new hire orientations and performing 30-day, 60-day, and 90-day check-ins.
• Log jobs on the job requisition log and staffing roster
• File job requisition forms within 24 hours of when they are submitted.
• Job Ads should be posted within 24 hours of receiving request or learning of a resignation.
• Ensure each job has a job requisition form completed and done so correctly.
• All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

HR Administration

• Ensure accuracy in maintaining employee records in compliance with company policy and labor regulations.
• Process all new hire documentation within 48 hours of hire date, ensuring complete and accurate onboarding files.
• Support HR reporting and audits by maintaining up-to-date personnel files and assisting in internal audits as needed.
• Maintain confidentiality and professionalism in handling sensitive employee information and escalate concerns appropriately 100% of the time.
• Assist with employee inquiries related to HR policies, procedures, and general HR matters. 
• Other HR administrative tasks as needed. 

Requirements

Key Competencies:

• Proven experience in talent acquisition or recruitment.
• Strong knowledge of sourcing techniques and recruitment strategies.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Familiarity with applicant tracking systems (ATS) and HR software.
• Understanding of employment laws and regulations.

Education & Experience:

• A bachelor’s degree in human resources, Business Administration, Psychology, or a related field is preferred.
• Certification in HR or recruitment (e.g., PHR, SHRM-CP) is a plus.
• Proven experience in talent acquisition, recruitment, or HR roles is required. Ideally, candidates should have at least 1-2 years of relevant experience.

Physical Requirements:

• Extended periods of sitting at a desk while using a computer.
• Regular use of a computer and phone for communication and documentation.
• Occasional travel may be required for attending events or conducting recruitment activities.

Benefits:

• Medical, Dental, and Vision Insurance 
• Employer Paid Life Insurance
• Voluntary STD, LTD, Accidental, and Critical Illness
• PTO and 11 Paid Holidays 
• 401k & 401k Matching
• Working in an inclusive community
• Complimentary stay at our resorts

Commitment to Diversity:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.