What are the responsibilities and job description for the Home Consultant position at Roberts Resorts?
Job Description
Job Description
Description : Position Summary :
As a Home Consultant at our vibrant community, you will play a pivotal role in guiding prospective residents through the home buying process. Utilizing your expertise in sales, you will provide personalized guidance and support, helping individuals and families find their dream homes. With a passion for customer service and a dedication to community building, you will contribute to creating an exceptional living experience for our residents.
About Roberts Resorts & Communities :
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
PERFORMANCE OBJECTIVES :
Handle customers from initial visit through sales process and closing with meticulous attention to detail.
- Demonstrate expertise in housing products and the surrounding housing market.
- Manage resident applications, credit checks, and gather documents for submittal.
- Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
- Conduct community tours for prospective residents, emphasizing the features and benefits of our model homes.
- Become an expert on providing the benefits to living in a land lease community
- Utilize proven four-step selling process and objection-handling techniques.
- Establish and manage effective customer follow-up program using our CRM.
- Generate self-generated marketing leads through networking and community promotion.
- Foster positive relationships with current residents to encourage referrals.
- Collaborate closely with the home center manager to maximize sales.
- Promote value of homes and the Roberts Communities lifestyle
- Implement creative strategies to attract more prospects and drive sales.
- Prioritize customer satisfaction above all else, embodying Roberts Communities Core Values.
Requirements : KEY COMPETENCIES :
EDUCATION & EXPERIENCE :
PHYSICAL REQUIREMENTS :
BENEFITS :
COMMITMENT TO DIVERSITY :
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.
