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Assistant Registrar

Robeson Community College
Lumberton, NC Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/9/2025

Location : Lumberton, NC

Job Type : Full-Time Staff

Job Number : 00168

Department : Admissions

Opening Date : 01 / 02 / 2025

Closing Date : Continuous

Description

THIS IS A REPOST PRIOR APPLICANTS NEED NOT APPLY

The incumbent is responsible for providing assistance to the Registrar in fulfilling general administrative duties in the Records Office and supporting the curriculum faculty and staff in the Registrar's absence or as needed.

Detailed Work Activities

The incumbent has the following duties and responsibilities :

Assistant Registrar

  • Serving as the Assistant to the Registrar
  • Assisting the Registrar in the maintenance, accuracy, completeness, and the security of all student records
  • Processing National Student Loan Clearinghouse Data
  • Assisting with planning, managing graduation and degree audit process with direction from the Registrar
  • Flagging students with academic disadvantages
  • Verifying student to other colleges and agencies if students have been in good standing, probation or suspension
  • Assisting with grade changes, adds and drop forms Responsible for processing transcript requests
  • Preparing enrollment verifications when the National Student Clearinghouse is not feasible
  • At the beginning of each semester, notifying students with incompletes about RCC's regulations and policies concerning incompletes
  • Maintaining and updating data in the student information system for curriculum records
  • Processing Stop Outs each semester
  • Responsible for deregistration process and notifying purged students
  • Primary contact with company that handles graduation memorabilia
  • Ensuring appropriate collection, retention and disposition of student-related records in accordance with federal, state and college policies.
  • Responsible for transcript evaluations and awarding of transfer credits
  • Participating in staff meetings called to expedite the business of the college
  • Being responsible for assigned committee memberships
  • Performing any other duties as assigned by the Registrar or Dean of Enrollment Management and of Student Support Services

Word Processing / Data Entry

  • Creating, editing, and proofing a variety of documents accurately.
  • Typing envelopes, labels, and forms
  • Using prescribed word processing software packages to prepare for-m letters
  • Proofreading documents with accuracy
  • Creating reports from data, as required
  • Information Flow

  • Organizing, sorting, filing, and retrieving information and correspondence.
  • Handling mass mailings as directed
  • Customer Service

  • Greeting visitors, employees, and peers with a pleasant, professional disposition
  • Directing visitors to various offices / facilities located or operated by Robeson Community College
  • Handling customer questions and problems in a timely and courteous manner
  • Handling all correspondence (oral, written, or electronic) with confidentiality
  • Professional / Personal Development

  • Participating in community college sponsored or endorsed professional / personal development activities
  • Pursuing professional development courses, seminars, and workshops to enrich and / or enhance the quality of service provided to students, faculty and staff
  • Other

  • Promoting Robeson Community College with local, state, regional, and national citizenry
  • Serving on college committees as assigned
  • Participating in staff meetings called to expedite the business of the college performing any other duties as assigned.
  • Qualifications

    Bachelor's degree from a regionally accredited institution. A minimum of (3) years of professional experience, preferably in a community college setting, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

    Preference : Experience using the Colleague system and strong technical skills.

    Knowledge, Skills and Abilities

    The incumbent must meet the following minimum qualifications :

    Education

    A minimum of a Bachelor's degree from a regionally accredited institution is required.

    Experience

    A minimum of three (3) years progressively responsible experience in a college setting.

    Other

    Must demonstrate leadership and team building qualities, excellent organizational skills, an understanding of admissions principles and marketing expertise. Must be able to work a flexible, alternate work schedule to include evenings and weekends.

    Robeson Community College offers a complete benefits package to full-time employees including :

    Health Insurance, Flexible Spending Accounts, Dental, Vision, retirement, paid holidays, vacation and sick leave.

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