What are the responsibilities and job description for the Senior Content Designer, Growth position at Robin Hood?
About the team role We're looking for an experienced Content Designer to join us on our mission to make financial wellness accessible to everyone. This role is on the Growth team, which is laser-focused on deepening our customers’ engagement with all Robinhood has to offer. Growth is a lean, nimble team grounded in deep user empathy and driven to learn what motivates them.Growth Content Designers balance high-quality craft and crisp execution with agility and speed to learning. You may be a good match if you’re a rigorous systems-thinker, love to generate and test creative ideas quickly, and see big impact in the details. You understand how to read metrics to shape the product experience — and also how to look beyond the numbers to understand what customers really want.The role is located in the following office locations (Menlo Park, CA; New York, NY; or Seattle, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.What you’ll do : Partner with product, design, data science, and research to create well-articulated experiment plans and shape the product roadmapDesign content that drives meaningful customer experiences with measurable business impactIncorporate performance metrics and user research into content decisions for product experiencesLead partners through content-first frameworks, workshops, and strategyCreate and advocate for clear, concise, and understandable language that best communicates our mission externallyDevelop frameworks, guidelines, audits, and processes to help define and enhance product content at RobinhoodShare your work with other Content Designers and provide feedback during weekly critsWhat you bring : 3-5 years helping people through understandable Content Design or UX WritingAbility to think, concept, and build at a systems levelEagerness to shape product direction and vision from ideation through post-launchDemonstrated metrics literacy, with experience defining, tracking, and reporting on content metrics through effective communication and presentationAbility to adapt quickly and work independently in a fast-paced environment with shifting constraintsExperience collaborating with designers, product managers, and user researchersFamiliarity working with compliance and legal teams during the content development and approval processA portfolio or selection of writing samples and past work to shareWhat we offer Market competitive and pay equity-focused compensation structure100% paid health insurance for employees with 90% coverage for dependentsAnnual lifestyle wallet for personal wellness, learning and development, and more!Lifetime maximum benefit for family forming and fertility benefitsDedicated mental health support for employees and eligible dependentsGenerous time away including company holidays, paid time off, sick time, parental leave, and more!Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits#J-18808-Ljbffr
