What are the responsibilities and job description for the Senior Internal Communications Manager, Product position at Robinhood?
Join a leading fintech company that's democratizing finance for all.
Robinhood Markets was founded on a simple idea : that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply.
About the team role
Robinhood is looking for a Senior Internal Communications Manager to own product storytelling and employee engagement around what we build for customers. This person will partner across business lines to craft compelling narratives and comms strategies about our product roadmap, launch milestones, and strategic direction-helping employees stay informed, inspired, and connected to our mission.
This role requires diving deep into our products to craft a creative approach to engaging teams around their work. You'll partner with product leaders, engineers, and designers to amplify what they're building to the broader organization, whether through live demos, customer interviews, immersive events, or interactive storytelling. The role will ensure our biggest brand ambassadors-our employees-understand what we're building, why it matters, and their role in making it happen.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you'll do
- Lead the internal communications strategy that brings our product roadmap to life-keeping employees informed, engaged, and aligned with strategic priorities across teams.
- Develop and execute a product launch communication framework that spans the entire product lifecycle-from early education and internal engagement to launch celebrations and momentum-building.
- Create and manage a central hub for product knowledge , developing engaging materials (FAQs, product one-pagers, interactive resources) to strengthen product literacy for new and existing employees.
- Optimize and standardize product communication channels (e.g., Slack, town halls, newsletters), ensuring employees receive timely, relevant, and engaging updates. Experiment with new formats like video, podcasts, and live interviews to make content more compelling.
- Design and execute creative product engagement initiatives , such as launch campaigns, interactive demos, hackathons, and in-office experiences that connect employees to what we build.
- Advise business and product leaders on internal messaging , helping them communicate complex ideas clearly while ensuring alignment with Robinhood's broader narrative.
- Work cross-functionally with PR, talent brand, marketing, and leadership to ensure internal and external messaging reinforce the Robinhood brand.
- Enhance company-wide product storytelling , partnering with the All Hands program manager to elevate product presentations, introduce fresh segments, and highlight major innovations.
What you bring
What we offer
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.
Please see the independent bias audit report covering our use of Covey here.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
170,000-$200,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
150,000-$176,000 USD
Zone 3 (Lake Mary, FL)
133,000-$156,000 USD
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
Salary : $133,000 - $156,000
