What are the responsibilities and job description for the Branch Manager position at Robins Federal Credit Union?
Description
What You'll Do :
- Responsible for the overall daily operation of the branch. Ensures that all requirements for fully servicing member requests are in place, to include but not limited to appropriate staffing, proper cash management, and communicating information to staff effectively and in a timely manner. Responsible for ensuring all control and security measures are in place and adhered to accordingly.
- Ensures branch meets or exceeds loan production goals with minimal processing errors and policy violations serving as the senior lender in the branch.
- Ensures branch meets or exceeds new account goals, both consumer and business, with minimal processing errors and policy violations.
- Ensures that additional products and services are provided to members to meet or exceed cross-sell goals and increase member product penetration.
- Directs and coordinates branch staff to ensure WOW member experience standards are achieved by promoting a positive member service culture.
- Maintains a highly motivated, well-trained staff, maintaining effective employee relations by performing all functions of H / R management within the branch including employee counseling sessions, regular coaching, Performance Appraisals, etc.
- Leads by example demonstrating initiative, dependability, positive attitude, good attendance record, and teamwork. Makes sound decisions and is able to resolve problems / conflict effectively.
- Promotes Robins Financial Credit Union and goodwill by participating in a variety of community activities. Makes ongoing contact with businesses and individuals to promote increased membership and usage of CU products
- Assists in preparing the budget for the branch and directs activities of the branch to ensure operational efficiency by working within set budget constraints.
- Ensures branch staff operates consistently within Robins Financial policies and procedures, state and federal laws and NCUA regulations to include favorable internal and external audits.
- Demonstrates teamwork by exhibiting the following : contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy.
What You Can Expect :
Benefits and Perks
Employer-Paid Benefits :
Benefits :
Perks :
Requirements
What You Need To Succeed :
Job Education and Experience Required :
Preferred Education, Certifications & Experience (addition to above) :
Knowledge and Job Performance Requirements :
Physical Demands :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $5,000