What are the responsibilities and job description for the Call Center position at Robinson Dental?
Would you like to join the Robinson Dental team?
We pride ourselves on the effort we make to take amazing care of our patients, and you can’t do that without amazing team members. If you’re interested in applying for a job, please review the employment details below and submit the application form. We look forward to meeting you!
Employment Benefits
Robinson Dental is an equal opportunity employer that offers employment opportunities that promote professional, personal, and financial growth. Our goal as an organization is to provide our employees with continuous professional development and a supportive work environment. A position within our company comes with a competitive wage package, including:
- Paid time off
- Health/vision/life insurance
- Dental benefits
- 401k match
- Uniform allowance
- Daily incentives
- Opportunities for advancement
- Group training
- And more!
The Robinson Dental Call Center is the center for patient communication and scheduling for all locations.
Compiled of highly trained individuals with a focus on excellent customer service, this team verifies insurance benefits, receives all incoming calls, electronic communication, and more! The ideal candidate for this team would enjoy a quiet, office atmosphere, be comfortable with consistent training, and would be dependable.
Key Tasks
- Answering incoming calls
- Scheduling
- Communication with insurance companies
- Verification of benefits
- Communicating with off-site locations
- Confirmation of patient appointments
- Electronic patient communication system
