What are the responsibilities and job description for the Shift Supervisor - Chick-fil-A position at Robinson FSU?
Overview :
At Chick-fil-A, we are seeking a proactive and dedicated Shift Supervisor to oversee daily restaurant operations, manage team performance, and ensure exceptional customer service. As a Shift Supervisor, you'll be a key player in maintaining our high standards, resolving customer concerns, and leading the team to success.
Responsibilities :
- Cash Management : Handle daily cash responsibilities, including balancing registers and processing transactions.
- Inventory Oversight : Monitor and manage daily inventory needs, ensuring adequate stock levels and ordering supplies as required.
- Customer Service : Engage with customers to address and resolve complaints, ensuring a positive dining experience.
- Goal Management : Own and manage daily, weekly, and monthly goals to drive restaurant performance and meet targets.
- Shift Organization : Oversee day-to-day business activities, including shift organization and addressing restaurant needs.
- Team Management : Supervise team member performance, handle staffing needs, and address behavioral and performance issues.
- Catering Orders : Execute catering orders and manage unique customer needs to ensure timely and accurate service.
- Team Support : Foster a positive work environment and support team members in their roles.
Qualifications & Requirements :
Benefits :
PI258787380
