What are the responsibilities and job description for the BARISTA - FT/PT position at ROBINSON RANCHERIA RESORT & CASINO?
Job Details
Description
SUMMARY:
The Barista is responsible for processing all beverage orders promptly, while providing excellent customer service including educating customers on our drinks menu, and making recommendations based on their preferences.
ESSENTIAL RESPONSIBILITIES:
- Greet customers by informing them about specialty drinks such as, cappuccino, expresso, caffe latte, or new pastry items.
- Educate customers by explaining the coffee drink menu.
- Serve beverages and prepared food items such as coffee’s, teas, cookies, cheese cakes, pastries.
- Following coffee recipes.
- Operate Point Of Sale (POS) System.
- Record all tips collected from credit cards, comps.
- Keep work area neat and clean, picks up trash, glasses, etc.
- Provides fast, friendly service to customers.
- Receive and process cash and credit cards payments.
- Maintaining daily inventory and replenishing items in display cases, or behind the counter.
- Cleaning and inspecting coffee brewing equipment.
- Maintain a safe and healthy work environment following food safety regulations.
- Other duties assigned.
Qualifications
QUALIFICATIONS :
- High school diploma or GED required.
- All applicants must be at least 18 years of age.
- Previous work experience as a Barista or Waiter/Waitress.
- Hands-on experience with brewing equipment.
- Food handler’s certification required or ability to obtain one.
- Legible handwriting a must.
- Prior food service experience preferred.
- Must be able to stand for long periods of time.
- Must be able to regularly lift and/or move up to 50 pounds.
- Must be able to speak, read and write the English language.
- Must be willing to work weekends, holidays and any shift.
LICENSES/CERTIFICATIONS/OTHER
- Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
- Must pass an annual Title 31 exam.
AMERICAN INDIAN PREFERENCE
Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.