What are the responsibilities and job description for the Front Desk Receptionist position at Robinson Rancheria?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome clients and visitors in a professional manner.
- Answer phone calls and manage inquiries using phone systems effectively.
- Schedule appointments and maintain an organized calendar for the office and all departments.
- Handle incoming and outgoing correspondence, including emails and mail.
- Assist with administrative tasks such as data entry, making copies, posting flyers, proofreading documents, and managing office supplies.
- Collaborate with team members to ensure smooth operations at the front desk.
- Provide support to tribal members as needed
Skills
- Strong customer service skills with a focus on vistor satisfaction.
- Experience in customer support roles is preferred.
- Proficiency in microsoft office 365 applications for document management and communication.
- Excellent proofreading abilities to ensure accuracy in all communications.
- Strong organizational skills with the ability to file documents efficiently.
- Ability to handle multiple phone lines and inquiries simultaneously.
Special Requirements:
- Individual must have the knowledge and understanding of the culture and diversity of the Native American Indian population.
- Possess current valid driver's license
- Pass a pre-employment drug test and background test
Native american preference applies: preference given to qualified native american's pursuant to the indian self-determination and education act, public law 93-638
Job Type: Full-time
Pay: $16.50 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you native?
- Are you a member at Robinson Rancheria?
Ability to Commute:
- Nice, CA 95464 (Required)
Ability to Relocate:
- Nice, CA 95464: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $19
