What are the responsibilities and job description for the Enrollment Management Associate position at ROBS?
Under the direction of the Director of Enrollment Management, the Enrollment Management Associate supports the recruitment and retention of mission aligned students and families at ROBS. This position requires someone with a warm, engaging personality who enjoys interacting with prospective and current families and will enthusiastically promote the mission of ROBS. Handling confidential information in a sensitive way is essential. Qualified candidates will possess strong communication and interpersonal skills, be well organized, and have the ability to balance a variety of demands.
As with all employee openings, the School seeks Christian candidates eager to support our mission of preparing students to meet life’s challenges and lead tomorrow’s world through a superior educational program undergirded by faith in Jesus Christ and Christian principles.
Primary Duties and Responsibilities:
- Develop a deep understanding of the ROBS mission and programs in order to communicate the value of the ROBS experience to all constituencies, particularly prospective parents.
- Manage the application process from inquiry to enrollment and provide on-going support to applicant families throughout the process.
- Assist with the day-to-day operations of the office by responding to inquiries, entering applicant data, processing documents, and maintaining accurate records in Blackbaud.
- Provide data analysis of applicant pool and collaborate with colleagues to identify other areas for research. Compile and organize data for admission and enrollment reports.
- Assist with the planning and execution of all admission events, including testing days, tours, open houses, and new student/parent functions.
- Train and supervise parent and/or student volunteers supporting our recruitment efforts.
- Develop relationships with faculty and staff throughout campus, helping the community understand everyone’s role in enrollment management.
- Provide support for the enrollment management team by assisting with office management tasks such as scheduling meetings, processing correspondence, updating presentations and publications, and other projects as needed.
- Support the Director of Enrollment Management in the completion of his/her duties.
Associated Responsibilities:
- Actively participate in Advancement Council, collaborating with colleagues on the development, admission, and communications teams to contribute to the school’s strategic goals.
- Attend all team, school, and relevant department meetings.
- Willingness to engage in continuous professional development.
- Assist with carpool, lunch, and/or reception desk duty.
- Be on campus from approximately 7:45 a.m. – 4:00 p.m. on school days, with flexibility to work evenings and weekends for event-related activities.
- Perform other duties and responsibilities as assigned.
Required qualifications and skills:
- Bachelor’s degree
- Two years of professional experience in admissions, marketing, communications or similar field
- In-depth knowledge and skill with various computer programs, including the Microsoft Office Suite
- Proficiency in Blackbaud preferred
- A vibrant Christian faith and a desire to work in a Christian environment
- Strong interpersonal, oral, and written communication skills
- Highest ethical and confidentiality standards
- Positive team player
- Strong organizational and time management skills
- Self-starter and attention to detail
