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E-Commerce Store Shopper

Roche Bros
Watertown, MA Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/4/2025

Overview

To shop multiple orders within a given time frame while giving the customer the best product we have to offer. Responsible for product handling and appropriate storage until deliver, all while maintaining great customer service.

Pay for this position starts at $15.00 - $20.60 / hour.

Minimum Qualifications

  • Must possess the ability to handle multiple orders within a given time frame.
  • Must demonstrate basic computer knowledge with willingness to learn.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a schedule based on the business needs of the store location.
  • Authorized to work within the .

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Treat customers and associates in a courteous and friendly manner.
  • Commit to the “Golden Rule” and work with other associates to build a strong E-Commerce team.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Coordinate orders and delivery with shopping manager.
  • Work efficiently and at an acceptable pace.
  • Handle each picked transaction in an efficient and organized manner, assuring that each item is the finest and freshest the store has to offer.
  • Master the store layout for efficient picking procedures.
  • Pick, store, label products correctly, and arrange totes for easy access and proper delivery.
  • Works carefully to reduce shrink and damage of merchandise.
  • Retrieves and fills customers’ orders accurately and on time.
  • Properly handle and maintain all computer hardware.
  • Notifying the shopping manager of customer comments and complaints, security problems, incorrect prices and errors or problems with UPC codes and products problems (damages or out of stock).
  • Follow proper hand washing, good sanitation, food storage and handling procedures, along with cleaning department equipment and tools.
  • Maintain a neat personal appearance including proper uniform and dress code.
  • Practice the “Cleaner’s Creed” and proper sanitation procedures.
  • Practice careful product handling and proper temperature storage of every product picked.

    • Secondary Job Functions :

  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Successful completion of the onboarding / e-learnings and checklist within 30 days of hire / entering the department.
  • Other duties assigned by management.

    • Physical Demands : (per work day)

    The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

    Physical Demands

    Frequency

    Crawling.

    0% (N) Never

    Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.

    1-33% (O) Occasionally

    Carrying and lifting up to 50 lbs, bending, balancing, reaching a waist or overhead, and stooping.

    34-66% (F) Frequently

    Standing or walking on tile or concrete, handling fingering, feeling, talking, seeing, hearing, and smelling.

    67-100% (C) Continuously

    Safety Risk Factors

    Frequency

    Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.

    1-33% (O) Occasionally

    Twisting of back and neck, slippery floor surface, and contact with sharp objects.

    34-66% (F) Frequently

    Hazardous equipment (mechanical moving parts).

    67-100% (C) Continuously

    Machines, tools, and equipment utilized :

    Hand held computer, electronic scale, totes.

    Repetitive Action :

    Continuous movement of entire body.

    Working Conditions : Working environment is inside and may include exposure to cold temperatures.

    Salary : $15 - $21

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