Demo

System Engineer - Hardware Support

Roche
Santa Clara, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/28/2025

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Proud of what we do, we’re here because we care. We Are Roche.

Roche Sequencing Solutions & Roche Molecular Lab (Santa Clara) are developing nanopore-based sequencing dedicated to making clinical genetic testing easy and affordable. We are developing a revolutionary single-molecule DNA sequencer that can improve the lives of people in a wide variety of ways including timely screening for diseases and diagnosis of various cancers. 

The Opportunity

Roche is looking for a motivated and team-oriented individual to join our team as a Systems Engineer. Drawing on experience in systems, biochemistry, electrochemistry, electromechanical and/or materials science, you will be part of the troubleshooting team and will be responsible for supporting the next generation sequencing system and the sample prep platform.

  • Become an expert on the operation and functionality of the Roche Sequencing Platform and Sample Prep platform to ensure minimal system down time
  • Work with the engineering teams on resolving discovered issues and propose solutions to common failure modes
  • Support the lab teams with system troubleshooting both at the hardware/software level and the assay level
  • Execute experiments and testing protocols to ensure platform functionality
  • Clearly and timely communicate and collaborate across system, device, instrument, and reagent teams in root cause investigation findings and solution implementations
  • Help design, troubleshoot, and perform instrument development in a fast-paced environment
  • Good understanding of statistical methods
  • Excellent oral and written communication skills 

Who You Are

Systems Engineer I

  • You hold a Bachelor's degree in engineering, sciences, or related field required.
  • 0-3 years relevant work experience with basic knowledge of System Development principals

Systems Engineer II

  • You hold at least a Bachelor's Degree in engineering, sciences, or related field required
  • 2-3 years experience in engineering, sciences, or related field as required. You can hold a Master's Degree and that can be equivalent

Behaviors, competencies, and qualities of the ideal applicant

  • Knowledge of microfluidics, liquid handlers, diagnostic systems, NGS systems is a plus
  • Failure analysis and/or defect management previous knowledge is a plus.
  • Understanding of sequencing methodologies
  • Ability to do statistical analysis of data with programs such as JMP, R, etc. Familiarity with computer programming in languages such as Python is a plus. 
  • Meticulous attention to detail and excellent written and electronic record-keeping skills. Strong oral and written communication skills. Self-motivated and able to work well in a team  

Relocation benefits are not offered for this job posting

The expected salary range for this position based in California is 68,700.00 - 127,500.00 USD Annually. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a System Engineer - Hardware Support?

Sign up to receive alerts about other jobs on the System Engineer - Hardware Support career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$86,680 - $110,316
Income Estimation: 
$110,730 - $135,754
Income Estimation: 
$117,033 - $148,289
Income Estimation: 
$85,996 - $102,718
Income Estimation: 
$111,859 - $131,446
Income Estimation: 
$110,457 - $133,106
Income Estimation: 
$105,809 - $128,724
Income Estimation: 
$122,763 - $145,698
Income Estimation: 
$105,809 - $128,724
Income Estimation: 
$136,611 - $163,397
Income Estimation: 
$135,163 - $163,519
Income Estimation: 
$131,953 - $159,624
Income Estimation: 
$150,859 - $181,127
Income Estimation: 
$131,953 - $159,624
Income Estimation: 
$169,825 - $204,021
Income Estimation: 
$166,631 - $195,636
Income Estimation: 
$162,237 - $199,353
Income Estimation: 
$181,083 - $218,117
Income Estimation: 
$73,784 - $86,677
Income Estimation: 
$90,372 - $103,622
Income Estimation: 
$61,825 - $80,560
Income Estimation: 
$90,032 - $105,965
Income Estimation: 
$85,996 - $102,718
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Roche

Roche
Hired Organization Address Indianapolis, IN Full Time
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expre...
Roche
Hired Organization Address Boston, MA Full Time
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expre...
Roche
Hired Organization Address Shanghai, VA Full Time
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a ...
Roche
Hired Organization Address Shanghai, VA Full Time
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a ...

Not the job you're looking for? Here are some other System Engineer - Hardware Support jobs in the Santa Clara, CA area that may be a better fit.

Principal Hardware Design Engineer

Support Revolution, San Jose, CA

AI Assistant is available now!

Feel free to start your new journey!