What are the responsibilities and job description for the Supv Dispatch & ECC position at Rochester Gas & Electric?
Job Title: Supervisor Dispatch & ECC
Department: Gas Operations
Reports to: Manager - Dispatch & Workforce
Location: In Office, East Hartford CT
The base salary range for this position is dependent upon experience and location, ranging from: $114,332.80 - $142,916
The Supervisor of Dispatch (BGC, CNG and SCG) reports to the Manager of Dispatch and Work planning. Oversees the staff at the BGC, CNG and SCG dispatch centers. Ensures the integrity of the Company’s emergency response data. Administers policies, practices and procedures that maximize efficiency and ensures compliance with regulatory requirements, internal and external auditors. Contributes to the development of O&M and CAPEX budgets for the Dispatch centers.
Works closely with Operations, Regulatory, Internal and External Auditors, Union Leaders, and numerous other internal and external entities. Manages the creation of workorders, emergency dispatches and work scheduling/optimization. Candidates must be able to multitask and have organizational skills. Must be able to work in a fast-paced environment.
MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
Education & Experience Required:
Office Suite
SAP
Dispatch Software
Company
CONNECTICUT NATURAL GAS CORPORATION
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables
Job Posting End Date
March-18-2025
Department: Gas Operations
Reports to: Manager - Dispatch & Workforce
Location: In Office, East Hartford CT
The base salary range for this position is dependent upon experience and location, ranging from: $114,332.80 - $142,916
The Supervisor of Dispatch (BGC, CNG and SCG) reports to the Manager of Dispatch and Work planning. Oversees the staff at the BGC, CNG and SCG dispatch centers. Ensures the integrity of the Company’s emergency response data. Administers policies, practices and procedures that maximize efficiency and ensures compliance with regulatory requirements, internal and external auditors. Contributes to the development of O&M and CAPEX budgets for the Dispatch centers.
Works closely with Operations, Regulatory, Internal and External Auditors, Union Leaders, and numerous other internal and external entities. Manages the creation of workorders, emergency dispatches and work scheduling/optimization. Candidates must be able to multitask and have organizational skills. Must be able to work in a fast-paced environment.
MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
- Ensures dispatch center is appropriately staffed and operational 24 x7. Implements strategic and tactical plans relating to the Company’s dispatch system and ensuring these plans are consistent with Avangrids objectives. Assist in additional projects with the manager (25 %).
- Provides direction on the operation of Avangrids dispatch centers. Manages remote work locations and multiple union and non-union work groups. (25 %).
- Ensures the development of technical training and progression testing for all dispatch personnel. Provides leadership, team building and incorporates continual efficiencies and procedural improvements for all areas of responsibilities. Provides input to Union contract negotiations and grievance process pertaining to union groups. (10 %).
- Directs the overall operation of the CNG, SCG and BGC Dispatch Group. Coordinates best practices with NY Dispatch group (20%).
- Formulate a work planning program to find efficiencies in best work practices, review staffing needs for the operations staff and work with the operations team to implement changes (20%)
Education & Experience Required:
- 5 years equivalent experience in supervision, project management, and/or utility dispatch.
Office Suite
SAP
Dispatch Software
Company
CONNECTICUT NATURAL GAS CORPORATION
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables
Job Posting End Date
March-18-2025
Salary : $114,333 - $142,916
