What are the responsibilities and job description for the Scheduling Secretary - Educational & Clinical Services position at Rochester Hearing & Speech Center?
Job Description
Job Description
Description :
Supports the Educational and Clinical Services Department :
- Coordinates, organizes and documents the scheduling of evaluations, meetings, and therapy
- Enters and checks information in electronic medical records and educational systems
- Communicates / handles inquiries with clinical staff, colleagues, school districts, doctor’s offices, insurance companies and other relevant parties in the community
- Communicates / handles inquiries with parents of clients
- Disseminates information through photocopying, emailing, faxing, and mailing.
- Provides backup and assistance in other administrative functions as needed / requested
Requirements :
High School diploma or GED required.
One year of customer service experience required; phone-based customer service experience preferred.
Highly organized / able to multitask.
Knowledge of Microsoft Office / Excel.
Knowledge of Outlook preferred.