Demo

Senior Staff Assistant

Rochester Institute of Technology
Henrietta, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/27/2025

Job Responsibilities

  • Customer Service

Provide informed and courteous support to staff, students, partners, program participants and guests to answer questions and disseminate information regarding RIT K-12 and its initiatives.

  • Manage front desk area and greet guests.
  • General Administrative Support
  • Manage and order supplies. Keep inventory of supplies, equipment, and keys.

  • Manage office facilities. Maintain the copier. Manage parking and key card access.
  • Manage room reservations.
  • Manage mail and shipping.
  • Prepare and submit appropriate forms for personnel actions such as recruiting, hiring, changing status of staff and student employees.
  • Manage student timecard and payroll actions using online timekeeping system and payroll systems (Kronos and Oracle).
  • Manage and reconcile department procurement cards, including coordination with RIT K-12 staff, ultimately ensuring that all required steps are completed on time each month. Track and categorize all expenses in the reporting systems specific to each of the funding sources (grant, project or operating budget) and split costs as appropriate. Participate in trainings and meetings to support purchasing.
  • Assist with the planning of departmental events (advisory board meetings, department celebrations or professional developments, speaker series, etc.), as assigned.
  • Committee work and special projects as assigned.
  • Program-Specific Support
  • Package, ship, and track shipments to AEOP participants.

  • Data entry, mailings, and administrative projects as assigned for STEP and LPP programs.
  • Mailings, room reservations, supply management in support of summer camp and Saturday programs.
  • Additional Details

    In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and / or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    How To Apply

    In order to be considered for this position, you must apply for it at : http : / / careers.rit.edu / staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

    Required Qualifications

    Experience

  • 2 years of office experience including customer service, data entry, shipping, event planning, and use of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
  • Skills

  • Advanced knowledge of Microsoft Outlook, Word, Excel and Google Suite including advanced experience with calendaring including scheduling virtual webinars and meetings
  • Adapts quickly to new technology and equipment
  • Strong interpersonal and organizational skills; must be adept at communicating with audiences of all backgrounds and education levels
  • Excellent customer service.
  • Positive attitude towards youth, growth mindset.
  • Values and supports individual differences. Able to work with diverse populations.
  • Values transparency, accountability, and communication. Embraces a team attitude.
  • Ability to work independently, managing and prioritizing multiple demands. Knows when to elevate issues.
  • Written communication abilities including proofreading and document creation
  • Attention to detail in all responsibilities
  • Flexibility and willingness to assume new tasks or special projects as requested
  • Preferred Qualifications

  • Bachelor's degree preferred
  • Bilingual (Spanish, ASL)
  • Experience with grant-funded programs
  • Experience with RIT Oracle and Kronos applications
  • Zoom experience
  • Knowledge of RIT and its programs
  • Department / College Description

    RIT K-12 works in collaboration with all divisions at RIT to build connections between the college and the K-12 community (youth, teachers, parents, schools). This is accomplished through a portfolio of initiatives including customized campus visits, onetime hands-on experiences, ongoing grant-funded programs facilitated in partnership with area schools, strategic partnerships with K-12 schools, broader impact efforts designed with RIT faculty, internships and career development programs, and summer camps. The outreach provided by the RIT K-12 aims to increase college-going attitudes, to spark interest in RIT's areas of study, and to motivate youth to consider RIT as an eventual fit for college.

    What do we believe at RIT?

    Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

    As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical / dental / vision benefits; paid vacation / sick time / retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

    Job Summary

    The Senior Staff Assistant will report to the Associate Director of Registration and Finance to provide administrative support to the RIT K-12 University Center, a university research center.

    This is an on-site position based out of the RIT Downtown Center (40 Franklin Street) that requires previous experience with customer service and providing support to an office environment. Associate's degree preferred. Must be able to lift supplies up to 25 lbs. Must have regular access to personal transportation and be able to travel to partner schools and RIT's Henrietta campus as needed.

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