What are the responsibilities and job description for the Supervisor position at Rochester Institute of Technology?

Supervisor

9326BR

Finance & Administration

Aux-Dining

Job Summary

Hours

Sunday 8a-4:30p

Monday- Thursday 11:30a-8p

Friday and Saturday Off

Job Responsibilities:

Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner.

Workday: expectation to be on the floor of Kosher operation for 90% of the time supervising, training, helping both employees and customers.

Comply with Kosher regulations unger the supervision of the Rabbi.

Major Responsibilities

Operations:

Hire, supervise, schedule, train student staff on a specific shift to ensure meal periods run smoothly and efficiently. Follow Student Employment Office's policies and procedures
Assisting as a barista when needed
Order products from vendors as assigned
Inventory oversight
Cleanliness of the facility as well as proper sanitation and safety procedures.
Opening and closing of the unit and securing the building depending on schedule.
Thorough knowledge of proper food handling, including storage and serving techniques.
Some understanding of equipment on serving lines
Possess a good understanding of POS systems, InfoGenesis, Agilisys
Oversight of cash handling procedures for the unit
Knowledge and understanding of department and Institute personnel policies and objectives to deal with staff and customers
Adhere to and follow precautionary measures as they relate to safety in the workplace
Perform other duties as assigned

Administrative:

• Intermediate knowledge of Microsoft Office Suite and demonstrate computer literacy

• Knowledge of invoice processing

• Carry out special assignments as requested by managers to provide coverage to the Front of the House and Back of the House

• Attend meetings and serve on committees as requested or required by manager

Required Qualifications:

• Serve Safe certification or ability to obtain within 6 months of hire date

• 3-5 years high volume restaurant experience

• Allertain certified or ability to obtain within six months of hire

• Excellent customer service skills in a fast-paced environment

• Strong computer skills

Skills

• Ability to lead, supervise, and work collaboratively with multiple staff.

• Possess professional judgment and ability to independently make sound operational decisions.

• Skilled at addressing a variety situation and negotiating successful outcomes with a diverse group of stakeholders.

• Ability to learn and adapt to new systems and applications as needed.

• Demonstrated ability to deliver exceptional customer service.

• Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency.

• Strong time management, organizational and multi-tasking skills.

• Ability to meet multiple deadlines and manage competing priorities.

• Must be adaptable to a frequently changing environment and ability to adhere to professional standards in stressful situations.

• Ability to follow New York State and Monroe County health codes as they relate to health, sanitation and safety.

• Ability to work with the customer and management in resolving potential diet limitations of the customer.

• Understand and comply with all institute and department policies and procedures.

• Ability to work professionally, ethically and with integrity; uphold the vision, mission and core values of the University.

• Ability to report to work on time, adhere to break policy, wear proper uniform and hair restraint.

Preferred Qualifications:

Department/College Description

Located in Central Campus, RIT Dining's newest establishment, the Kosher Kitchen is scheduled to open in January of 2022. This location will offer a NY Style Kosher Deli experience with daily hot entrees and grab and go options. In addition, the Kosher Kitchen will support the RIT community for Shabbat meals as well as holiday needs.

Minimum Qualifications