Executive Housekeeper

Executive Housekeeper

Our beautiful Best Western, Rochester, NY is seeking a qualified candidate for the position of Executive Housekeeper.

Overview

We are seeking a dedicated and detail-oriented Executive Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and hospitality within our establishment. The ideal candidate will possess a strong background in housekeeping management, with a focus on ensuring guest satisfaction through exceptional service and cleanliness. This role requires a proactive leader who can effectively manage staff, oversee operations, and implement best practices in housekeeping.

Responsibilities

• Oversee daily housekeeping operations to ensure cleanliness and maintenance of all guest rooms and public areas.
• Develop and implement cleaning schedules, ensuring all areas are cleaned to the highest standards.
• Train, supervise, and evaluate housekeeping staff, providing guidance and support to enhance performance.
• Conduct regular inspections of guest rooms and common areas to ensure compliance with cleanliness standards.
• Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
• Collaborate with other departments to coordinate cleaning schedules around events or high occupancy periods.
• Address guest inquiries or complaints promptly and professionally, ensuring a positive experience for all guests.
• Maintain records related to housekeeping activities, including staff schedules, inventory logs, and inspection reports.

Experience

• Proven experience in hospitality management or a similar role within the hotel or custodial industry.
• Strong knowledge of housekeeping management practices, including floor care techniques and industrial cleaning standards.
• Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
• Exceptional attention to detail with a commitment to maintaining high cleanliness standards.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Familiarity with health and safety regulations related to cleaning operations.
• Weekend and holiday availability a must.

What You Can Expect -

• Competitive Pay
• Bonus Opportunities
• Training & Development
• Opportunity for Advancement
• Medical
• Dental
• Vision
• 401k with Match
• Paid Time Off
• Holiday Pay
• Hotel Discounts
• Safe Work Environment
• Creating memorable experiences one guest at a time
• Opportunities to give back to the community through our global focus efforts

Who We Are

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Ability to Commute:

• Rochester, NY 14623 (Required)

Ability to Relocate:

• Rochester, NY 14623: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19