What are the responsibilities and job description for the Patient Care Coordinator/Receptionist position at Rochester Pediatric Dentistry?
Great pay and benefits for the right person!
About Us: We are excited to welcome our next Pediatric Dental Patient Care Coordinator to our growing team. With a new office expansion completed, we are looking to add a smile to our front desk who will assist us in maintaining a fun, friendly, and family-oriented environment. We pride ourselves on delivering excellent care while ensuring every family’s experience is exceptional.
Job Description: As a Pediatric Dental Patient Care Coordinator, you’ll be the friendly face and voice of our office, interacting with families, scheduling appointments, processing insurance, following up on treatment, and ensuring smooth office operations in a fast-paced, high-energy environment. The ideal candidate will be passionate about providing excellent customer service, have great communication skills, and thrive in a collaborative team setting.
Key Responsibilities:
- Greet and assist patients and families in a friendly and welcoming manner
- Schedule patient appointments and manage appointment follow-ups
- Enter and verify insurance information
- Discuss treatment plans and explain procedures to patients and families
- Maintain patient records and update necessary information
- Support the dental team with administrative needs including hospital case
scheduling, posting procedures, and following up on treatment scheduling.
- Multitask effectively in a fast-paced setting, ensuring excellent service and
patient satisfaction
Qualifications:
- Previous dental office experience preferred but not required
- Familiarity with common dental terminology is a plus
- Strong written and verbal communication skills
- A professional demeanor with the ability to communicate clearly and
compassionately with patients and families
- Ability to multitask efficiently while maintaining attention to detail
- Must be a team player with a positive attitude
- A business mindset with the ability to take initiative and problem-solve
- Willingness to learn and grow within the practice
Why Join Us? At Rochester Pediatric Dentistry, you’ll be part of a supportive, knowledgeable team that fosters personal and professional growth. We believe in upholding a culture of respect, excellence, and service, and we value the contributions of each team member.
Benefits:
- PTO
- Health Insurance
- 401K with company match
- Family-friendly hours
If you’re a confident, customer-focused multitasker who thrives in a team-oriented environment, we would love to meet you! Please send your resume, including work history and references.
We can’t wait to meet you and work together to make a positive impact in the lives of children in our community!
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Rochester, MN 55904 (Required)
Ability to Relocate:
- Rochester, MN 55904: Relocate before starting work (Required)
Work Location: In person
Salary : $22