What are the responsibilities and job description for the EMR Analyst - Clinical Documentation position at Rochester Regional Health Careers?
SUMMARY
As an EMR Analyst, you will design, build, test, validate and support Care Connect, our EMR system application. This position requires an in-depth knowledge of software functionality and the ability to quickly self-learn operational workflows and software design. You will collaborate with our EMR team members and operational leaders to stabilize and optimize our EMR.
STATUS: Full time
LOCATION: Riedman Campus
DEPARTMENT: Information Technology - Clinical Applications
SCHEDULE: M-F, Business hours 8a-5p. Position does require occasional weekend or overnight hours and also has an on-call responsibility.
ATTRIBUTES
- Excellent customer service and communication skills
- Understanding/knowledge of clinical/peripheral healthcare functions and work processes
- Ability to collaborate and communicate effectively
- Ability to investigate and troubleshoot software issues with minimal starting information
- Extensive knowledge of applications and software functionality
- Epic Certification (to be obtained after hire within 6 months)
- Ability to self-study, self-learn in a remote environment
RESPONSIBILITIES
- Collaboration. Work with operational leadership to develop and test future-state workflows and principal trainers to design and develop role-based training programs to support workflows
- Application development. Design, validate and implement operational workflows and advance system design
- Training. Teach end-users proper use of the application
- Application Testing. Identify testing requirements, adjust Testing Toolkit test scripts, collaborate with testing coordinators, peer application testing coordinators and workgroup, as well as identify, document, and track testing-related issues through completion
- After hours support. Work with team on occasional new program role outs in a remote setting that works for our customers timing. This at times requires occasional overnight or weekend hours. Team members are given prior notice when these requirements come up in order to plan for.
- On Call. 24/7 support to our customers on a rotating basis. Will be reachable to troubleshoot customer concerns and provide workarounds or fixes as applicable. Shared and will rotate between team members. On call schedule is maintained within the team and scheduled weeks out to allow for planning.
- Remote position. With the ability to choose to work from our business office as you wish. May be requested to come onsite for team or company meetings occasionally.
PHYSICAL REQUIREMENTS: L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.
PAY RANGE: $60,500.00 - $78,000.00
Salary : $60,500 - $78,000
