What are the responsibilities and job description for the HIM - Ambulatory Specialist position at Rochester Regional Health Careers?
SUMMARY
Maintains the confidentiality, security and integrity of medical records according to Rochester Regional Health policies along with State and Federal regulations. Duties include application of a variety of work methods, familiarity with department and the following of pertinent policies, practices, procedures and government regulations. Supports the daily operations of the practice by ensuring that patient needs are being met. Performs a variety of duties to include, but not limited to data entry, scanning, faxing, copying, mailing, phone calls, chart boxing, provided direction and training to team members as instructed by leadership. Assists in a customer service manner by interacting with patients, families/personal representatives and RRH Staff.
STATUS: Full time
LOCATION: Riedman Campus
DEPARTMENT: Health Information Management
ATTRIBUTES
- 1 years of experience in Health Information Management, Customer Service relates industry or other Healthcare setting.
- Associates Degree in Health Information Management, Business, IT, or other healthcare related field, preferred.
- Release of Information Micro credential preferred
- Proficiency in one or more of the following computer systems: Epic electronic medical record system, Cerner, Meditech, or other third party electronic medical record system.
- Proficiency in Microsoft Office - Word, Excel, Outlook, Teams and PowerPoint
- Experience with Adobe Pro, Adobe Distiller, and Document Management systems preferred
RESPONSIBILITIES
- Manages incoming calls while providing necessary information.
- Greeting patients and/or their personal representatives and providing directions as needed.
- Communication with external customers such as but not limited to Payers, physician offices and other department.
Faxing /Faxing Work Queues - Monitors fax-in work queues and/or machines for incoming documents.
- Prints out any requests for information/forms for completion.
- Appropriately distributes documents in a timely manner for review or completion.
- Sends appropriate information through outgoing faxes.
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $17.75 - $20.25
Salary : $18 - $20
