Demo

Systems Analyst/Programmer - Senior (JIRA)

Rochester Regional Health Careers
Rochester, NY Remote Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/4/2025

Systems Analyst/Programmer-Senior (JIRA)

We are seeking a JIRA Administrator with a passion for configuring JIRA to improve collaboration, optimize workflows, and manage our growing portfolio of projects across our Health System. The ideal candidate will be able to apply knowledge of different project management processes and design JIRA workflows with an agile mindset.

The successful candidate will support the implementation of JIRA and other applications within the Atlassian Marketplace.

Responsibilities will include:

  • Build, configure and administer Data Center based JIRA product from Atlassian
  • Configure, JIRA for new requirements and enhancements as well as perform JIRA administration work such as user and group configurations
  • Primary responsibility is working with internal teams and other cross functional team to configure projects
  • Collaborate with leadership and infrastructure teams in developing scalable, efficient, and maintainable solutions using JIRA including Clustering and other optimizations
  • Create tailored configurations, workflows, automations, reports, and integrations that meet specific user requirements
  • Configure, administer, and enhance JIRA for Resource Capacity Reporting and User Time Reporting as well as other reporting needs
  • Implement JIRA automations using JIRA Automation and/or scriptrunner
  • Design and Lead/Assist in the integration of other Atlassian Applications such as Confluence and Crowd/AD integrations
  • Manage implementation issues, escalations and action items Required
  • Exercise good design and judgement in implementing best practices to avoid anti-patterns and feature bloat

Qualifications and Experience:

  • 3 years of experience administering, supporting and customizing JIRA to meet the needs of diverse groups of customers and/or developers.
  • Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence
  • Proficient in ScriptRunner/Groovy/JQL
  • Experience using JIRA REST APIs
  • Advanced understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
  • Excellent oral and written communication skills
  • Ability to adapt quickly to an existing, complex environment.
  • Experience setting and managing user permissions.

PHYSICAL REQUIREMENTS: L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.

PAY RANGE: $85,000.00 - $105,000.00

Salary : $85,000 - $105,000

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