What are the responsibilities and job description for the Service Advisor position at Rock Chevrolet Inc?
Rock Chevrolet has had the privilege of serving the Grayslake area for over 4 years. Earning the trust of our customers, employees and community is what drives us to be better. Our state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.
Each year we are continuing to grow and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality. If you want to be a part of our team, apply below!
You should know:
We have a high volume sales department to help provide LOTS of traffic in the service drive for you. In addition, we are fully staffed in our BDC department driving appointments your way for high earnings!
We Offer:
Each year we are continuing to grow and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality. If you want to be a part of our team, apply below!
You should know:
We have a high volume sales department to help provide LOTS of traffic in the service drive for you. In addition, we are fully staffed in our BDC department driving appointments your way for high earnings!
We Offer:
- Superior industry pay
- Paid Training Program
- Immediate impact - quick on-boarding
- Major Medical
- 401 K
- Paid Vacation
- Opportunity to grow and advance!
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
- High School Diploma or equivalent.
- Must have J Man classification
- Accredited training in service advisor skills, customer satisfaction and quality control.
- Automotive service advisor experience.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
- Must be willing to submit to a background check & drug screen
