What are the responsibilities and job description for the Front Desk Patient Care Coordinator position at Rock Chiropractic?
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within our chiropractic clinic. This position involves managing patient interactions, coordinating appointments, and maintaining accurate documentation. The ideal candidate will possess strong organizational skills, a solid understanding of medical terminology, and excellent communication abilities to effectively support both patients and healthcare providers.
*Responsibilities*
- Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services.
- Schedule and coordinate patient appointments, ensuring efficient use of resources and minimizing wait times.
- Review and maintain patient documentation to ensure accuracy and compliance with healthcare regulations.
- Utilize computerized systems for patient records management, ensuring all information is up-to-date and accessible.
- Assist in clerical duties such as filing, data entry, and managing correspondence.
- Demonstrate professional phone etiquette while handling incoming calls from patients and healthcare providers.
- Collaborate with staff to facilitate smooth patient flow within the clinic.
- Educate patients on procedures, services offered, and necessary preparations for appointments.
*Qualifications*
- Previous experience in a medical receptionist or similar role preferred.
- Familiarity with medical terminology and medical scheduling processes is essential.
- Strong clerical skills with attention to detail in documentation review.
- Proficient in using computerized systems for data management.
- Excellent communication skills with a focus on phone etiquette.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
- Experience in a dental clinic or hospital setting is advantageous but not required.
We are looking for dedicated individuals who are passionate about providing exceptional patient care and support. If you meet the qualifications outlined above, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid training
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Round Rock, TX 78664: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20