What are the responsibilities and job description for the Second Shift - Youth Service Supervisor position at Rock County?
This position works a rotating shift of 5 days on, 2 days off, and 5 days on, 3 days off from 2:30 PM - 11:00 PM. Work involves responsibility of participating in the administration, compliance and mission of the Rock County Youth Services Center. Work includes direct supervision of YSC Line Staff, training of staff, -policies and procedures enforcement, program implementation, and acting as a Youth Specialist when needed.
Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.”
60% - Direct Supervision- Directly Supervises YSC Line Staff and Relief YSC Line Staff
Oral and Written Communications:
Must have the ability to articulate thoughts and express ideas effectively using oral, written, and non-verbal communication skills to inform, instruct, and persuade multiple audiences. Must have the ability to actively listen to others for meaning and an understanding of their needs and situations.
Interpersonal Relationships:
Must be consistent in dealing with youth, staff and external partners. Must have the ability to maintain appropriate and constructive behavior and attitude in response to difficult or adverse situations. Must have the ability and willingness to accept feedback, criticism and/or discipline; the ability and willingness to accept responsibility for actions. Must have the ability to work cooperatively with supervisors and establish cohesive, effective relationships with peers. Must demonstrate the ability to effectively work youth and staff regardless of their background or beliefs.
Judgment:
Must have the ability to act in a decisive manner, using good judgment. Must have the ability to maintain objectivity in the decision-making process; the ability to effectively prioritize situations and information and make appropriate decisions based on information received. Must have the ability to learn and apply new information; the ability to handle a variety of rapidly flowing information at once; the ability to remember numerous details.
Professionalism:
Must have the ability to act in a mature, dependable fashion; ability and willingness to maintain dependable work habits such as reporting to work on time, with little prompting and intervention. Must be able to work all shifts of a 24-hour per day period and be available for emergency call-ins. Must represent the organization to other agencies and citizens with a courteous, helpful, accurate and business-like attitude in all telephone and personal contact. Must have the willingness and ability to respect private, confidential information; the ability and willingness to support and carry out directives.
Quality of Work:
Must be able to provide high quality, accurate work. Must be able to multi-task and be able to do several things at one time and remain focused under stress. Must have the ability to adjust to new or unique situations, and the ability and willingness to show initiative in completing work assignments.
Supervisory/Training Abilities:
Must have the ability to supervise the actions of others, dealing with subordinates in a fair and objective manner. Must have the ability to effectively train subordinates in YSC polices, practices, and procedures. Must have the ability to effectively evaluate the performances of subordinates; the ability to recognize areas of improvement in performance of individuals which indicate the need for additional training, discipline, or supervisory counseling; the ability to recognize and commend superior performance. Must have sound time management/organizational skills, and the ability to implement changes in current procedures to streamline operations and accomplish more work efficiently.
*Knowledge of DOC 346 and DCF 59 Policies
*Knowledge of Chapters 938 and 48
*Knowledge of the Rock County Personnel Ordinance
*Wisconsin Juvenile Court Intake Worker Certification
*Ability to facilitate team meetings
*Wisconsin Juvenile Detention Officer Certification
*First Aid/CPR Certification
*Ability to establish and maintain effective working relationships within the facility, Department and the Community
*Ability to perform and make decisions in Crisis Situations
*Knowledge of FMLA, Worker's Compensation and Time & Attendance Policies
*Knowledge of the Court and Intake Process
*Principles of Subject Control (POSC) Certified
*Bachelor's Degree in Criminal Justice, Law and Justice or related area of study, or Psychology, Sociology, Social Work, or related social science area of study, and at least one year demonstrated experience working or volunteering with at-risk youth.
-OR-
*Associates Degree and at least five years' demonstrated experience working with at-risk youth.
-OR-
*Any equivalent combination of education and experience.
Demonstrated/related work experience must be detailed in the job application. Examples of work with at-risk youth may include, but is not limited to:
-Probation or Community Corrections
-Mentoring programs
-Coaching or teaching
-Recreation or after school programs
-Any programs where the mission is for progressive transformation and focus is on youth with behavior problems.
*Experience in a 24/7 facility preferred.
*Must possess a valid State Driver's license by time of employment.
*Must be certified as a Juvenile Detention Officer with the State of Wisconsin; employer will provide this certification.
**Successful incumbents will be contacted by Human Resources to advance to the background investigation process. The background investigation process is a thorough and extensive process which includes, but is not limited to: completion of finger-prints, extensive background investigation questionnaire to include personal reference check, employment references check, criminal background check, interview and physical examination (pre-employment physical).Physical Elements:
-Ability to walk up one flight of stairs
-Ability to lift and carry at least 20 pounds for at least 15 feet.
-Ability to squat to inspect cells under bunks, tables, etc.
-Ability to carry mattresses and bags of laundry
-Ability to push the food cart with trays of food
-Ability to push the mop bucket, move chairs and tables as needed
-Ability to lift, push/pull objects weighing up to 165 pounds
In an emergency situation, Supervisors must be able to physically restrain youth using the Principles of Subject Control (POSC); break up physical altercations between and with youth; provide suicide intervention and first aid as necessary; and lead evacuation and rescue efforts should there be an emergency situation in the building such as a power outage, fire, tornado, or other environmental issue.
Equipment use:
-Ability to use a computer and computer keyboard
-Ability to use a Portable Radio
Working Conditions:
-Almost all indoor work in an office setting with ability to go on off-campus activities
-A valid driver's license
-CPR/AED certification
* Possible exposure to blood and/or body fluids.
Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.”
60% - Direct Supervision- Directly Supervises YSC Line Staff and Relief YSC Line Staff
- Conduct briefings to incoming staff at shift change.
- Assign Youth Specialist to specific job duties for the shift.
- Assign and document keys, radios, and safety knives to Youth Specialist on the shift.
- Monitoring Youth Specialist attendance and being responsible for auditing it against the work rules policy.
- Make intake decisions under the Juvenile Justice Code 938 and Children;s Code 48.
- Enter Detention Risk Assessment Instrument (DRAI) into e-Wisacwis.
- Coaching and 1:1 consultation of Youth Specialists in the areas of their deficiencies and documentation supporting the conversation in a follow-up e-mail.
- Dispensing and documentation of youth medication in accordance with the Medication Administration Record (MAR) and policy and procedure.
- Utilize Docusign website to receive prescription and non-prescription medication consent from parents/legal guardians of the youth.
- Fill out Temporary Physical Custody (TPC) form and Notice of Rights and Obligations. Email these documents to the YJTPC group and YSC Support, if youth is held.
- Documenting relevant information regarding the youth and other pertinent information about the operations in the Supervisor Shift notes and update rosters of youth placed at the YSC.
- Take a leadership role in crisis and emergency situations.
- Attends bi-weekly supervisor meetings.
- Evaluates YSC Line Staff performance.
- Assist with YSC Line Staff scheduling.
- Cover Open Supervisor Shifts or overtime shifts when needed and have the ability to perform required supervisory related tasks pertaining to each shift.
- Notifying maintenance related requests by way of the Limble system on the County of Rock website.
- Ordering Supplies supplies, as needed.
- Assist with YSC line staff related tasks, as needed.
- Create and disperse court list to the appropriate parties when court is in session Monday through Friday excluding certain designated holidays observed by the State of Wisconsin and/or the County of Rock.
- Assist the Assistant Operations Manager with new hire orientation and creating a training schedule.
- Assist the Assistant Operations Manager with entering/approving staff entries in Day Force.
- Meet with Janesville School District teaching staff to discuss behavioral concerns of the youth and strategically place the youth in educational groups that will bring about a positive learning outcome.
- Enforce DOC 346 Licensing Policy.
- Update, Implement and Enforce YSC Policy and Procedures.
- Conduct/Facilitate Employee Investigations.
- Assist with interviewing prospective applicants.
- Assist with Maintaining and Updating the YSC Color Day by Shift form, YSC Seniority List, Staff Call List, and List of staff phone numbers and other County of Rock personnel invested in the youth.
- Assist the Assistant Operations Manager with new hire orientation and creating a training schedule.
- Assist with Finding Appropriate Training Options for Staff and Supervisors.
- Assist with Facilitating the Field Training Officer Program (FTO).
- Comply with State Training Requirements.
Oral and Written Communications:
Must have the ability to articulate thoughts and express ideas effectively using oral, written, and non-verbal communication skills to inform, instruct, and persuade multiple audiences. Must have the ability to actively listen to others for meaning and an understanding of their needs and situations.
Interpersonal Relationships:
Must be consistent in dealing with youth, staff and external partners. Must have the ability to maintain appropriate and constructive behavior and attitude in response to difficult or adverse situations. Must have the ability and willingness to accept feedback, criticism and/or discipline; the ability and willingness to accept responsibility for actions. Must have the ability to work cooperatively with supervisors and establish cohesive, effective relationships with peers. Must demonstrate the ability to effectively work youth and staff regardless of their background or beliefs.
Judgment:
Must have the ability to act in a decisive manner, using good judgment. Must have the ability to maintain objectivity in the decision-making process; the ability to effectively prioritize situations and information and make appropriate decisions based on information received. Must have the ability to learn and apply new information; the ability to handle a variety of rapidly flowing information at once; the ability to remember numerous details.
Professionalism:
Must have the ability to act in a mature, dependable fashion; ability and willingness to maintain dependable work habits such as reporting to work on time, with little prompting and intervention. Must be able to work all shifts of a 24-hour per day period and be available for emergency call-ins. Must represent the organization to other agencies and citizens with a courteous, helpful, accurate and business-like attitude in all telephone and personal contact. Must have the willingness and ability to respect private, confidential information; the ability and willingness to support and carry out directives.
Quality of Work:
Must be able to provide high quality, accurate work. Must be able to multi-task and be able to do several things at one time and remain focused under stress. Must have the ability to adjust to new or unique situations, and the ability and willingness to show initiative in completing work assignments.
Supervisory/Training Abilities:
Must have the ability to supervise the actions of others, dealing with subordinates in a fair and objective manner. Must have the ability to effectively train subordinates in YSC polices, practices, and procedures. Must have the ability to effectively evaluate the performances of subordinates; the ability to recognize areas of improvement in performance of individuals which indicate the need for additional training, discipline, or supervisory counseling; the ability to recognize and commend superior performance. Must have sound time management/organizational skills, and the ability to implement changes in current procedures to streamline operations and accomplish more work efficiently.
*Knowledge of DOC 346 and DCF 59 Policies
*Knowledge of Chapters 938 and 48
*Knowledge of the Rock County Personnel Ordinance
*Wisconsin Juvenile Court Intake Worker Certification
*Ability to facilitate team meetings
*Wisconsin Juvenile Detention Officer Certification
*First Aid/CPR Certification
*Ability to establish and maintain effective working relationships within the facility, Department and the Community
*Ability to perform and make decisions in Crisis Situations
*Knowledge of FMLA, Worker's Compensation and Time & Attendance Policies
*Knowledge of the Court and Intake Process
*Principles of Subject Control (POSC) Certified
*Bachelor's Degree in Criminal Justice, Law and Justice or related area of study, or Psychology, Sociology, Social Work, or related social science area of study, and at least one year demonstrated experience working or volunteering with at-risk youth.
-OR-
*Associates Degree and at least five years' demonstrated experience working with at-risk youth.
-OR-
*Any equivalent combination of education and experience.
Demonstrated/related work experience must be detailed in the job application. Examples of work with at-risk youth may include, but is not limited to:
-Probation or Community Corrections
-Mentoring programs
-Coaching or teaching
-Recreation or after school programs
-Any programs where the mission is for progressive transformation and focus is on youth with behavior problems.
*Experience in a 24/7 facility preferred.
*Must possess a valid State Driver's license by time of employment.
*Must be certified as a Juvenile Detention Officer with the State of Wisconsin; employer will provide this certification.
**Successful incumbents will be contacted by Human Resources to advance to the background investigation process. The background investigation process is a thorough and extensive process which includes, but is not limited to: completion of finger-prints, extensive background investigation questionnaire to include personal reference check, employment references check, criminal background check, interview and physical examination (pre-employment physical).Physical Elements:
-Ability to walk up one flight of stairs
-Ability to lift and carry at least 20 pounds for at least 15 feet.
-Ability to squat to inspect cells under bunks, tables, etc.
-Ability to carry mattresses and bags of laundry
-Ability to push the food cart with trays of food
-Ability to push the mop bucket, move chairs and tables as needed
-Ability to lift, push/pull objects weighing up to 165 pounds
In an emergency situation, Supervisors must be able to physically restrain youth using the Principles of Subject Control (POSC); break up physical altercations between and with youth; provide suicide intervention and first aid as necessary; and lead evacuation and rescue efforts should there be an emergency situation in the building such as a power outage, fire, tornado, or other environmental issue.
Equipment use:
-Ability to use a computer and computer keyboard
-Ability to use a Portable Radio
Working Conditions:
-Almost all indoor work in an office setting with ability to go on off-campus activities
-A valid driver's license
-CPR/AED certification
* Possible exposure to blood and/or body fluids.
Salary : $34 - $37
Second Shift Lead Custodian
Creekside Middle School -
Woodstock, IL
Foster Care Case Aid
Youth Service Bureau of Illinois Valley -
Rockford, IL
Administrative Support for Parent Educator Program
Youth Service Bureau of Illinois Valley -
Rockford, IL
