What are the responsibilities and job description for the To-Go Specialist position at Rock N' Roll Sushi?
Focus on To-Go orders including carry out, call-ins,
and delivery service through third-party delivery.
Essential Functions
A. Managing Performance and Overall Operations
1. Prepare restaurant tables with special attention to sanitation and order.
2. Greet guests upon entrance.
3. Guide guests through menu and make recommendations.
4. Anticipate guests’ needs.
5. Collaborate with other restaurant servers and staff.
6. Handle complaints or problems with a positive attitude and in accordance with KMG
standards.
7. Ensure the guest experience exceeds expectations of the guest.
8. Position requires prolonged standing, bending, stooping, twisting, and lifting products and
supplies weighing 50 pounds.
9. Hours will vary and may include early mornings, late evenings, weekends and/or
holidays.
Qualifications and Requirements: To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
10. Excellent verbal communication skills, with the ability to clearly communicate detailed
information to guests, colleagues, and management. The ability to work well as part of a
team is a must.
11. Ability to read and interpret documents such as menus, orders and tickets, procedure
manuals, and job instructions, etc.
12. Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.
13. Ability to manage time effectively and prioritize tasks to meet deadlines. The ability to
handle multiple priorities and work efficiently to turn out meals rapidly and focus on
several orders and tables at the same time is a must.
14. Ability to work a flexible schedule which will include mornings, evenings, nights,
weekends, and holidays.
15. Strong attention to detail and organizational skills with attention to cleanliness and safety.
16. Ability to operate computer and computer software, to include Point of Sale system.
17. Ability to maintain a patient demeaner with a friendly, guest-focused approach.
18. Must have a strong understanding of safety practices.
19. Ability to demonstrate responsible and trustworthy behavior.
20. Must follow all applicable laws and regulations regarding serving alcohol.
Physical Demands and Work Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk and
hear. The employee is frequently required to stand, bend, kneel, climb stairs, walk, stoop,
and twist, and repetitive hand and wrist motion; use hands to finger, handle, or feel; and
reach with hands and arms. The employee must occasionally lift and/or move up to 50
pounds. Specific vision abilities required by this job include close vision, distance vision,
peripheral vision, depth perception, and ability to adjust focus.
2. The work environment is usually a well-lighted, heated and/or air-conditioned indoor
setting with adequate ventilation. Occasional exposure to outside elements. The noise
level in the work environment is occasionally high.
3. Licenses and Certification
a. Current foodservice certificates as required by state law and KMG procedures.
4. Occasionally travel by airline.
5. Ability to stand for long periods of time.
6. Adapt easily to changing temperatures in the kitchen.
ABOUT US
WE'RE PROUD TO BE THE ORIGINAL AMERICAN-STYLE SUSHI RESTAURANT FOUNDED ON GREAT FOOD AND ROCK 'N' ROLL MUSIC. BOASTING CONCEPTS AND FLAVORS THAT ARE BIG, BOLD, AND LOUD, WE'RE THE ONLY PLACE TO EXPERIENCE THE ROCK YOU LOVE AND THE ROLLS YOU LOVE WITH THE ONES YOU LOVE.
Salary : $15 - $16
