What are the responsibilities and job description for the Plumbing Manager position at Rock Plumbing Heating & Air?
Job Summary:
We are seeking an experienced and motivated Residential Plumbing Manager to lead our plumbing team and oversee all aspects of residential plumbing services. The ideal candidate will have strong leadership skills, technical expertise, and a commitment to customer satisfaction. This role is responsible for managing daily operations, ensuring compliance with industry regulations, and driving efficiency and profitability.
Key Responsibilities:
- Lead, manage, and mentor a team of residential plumbers and technicians.
- Oversee scheduling, work assignments, and project management to ensure timely and quality service.
- Ensure compliance with local, state, and federal plumbing codes and safety regulations.
- Develop and implement strategies to improve efficiency, productivity, and customer satisfaction.
- Conduct inspections and quality control checks to ensure workmanship meets company standards.
- Train and develop team members on best practices, safety procedures, and new technologies.
- Manage inventory, tools, and equipment to ensure availability and proper maintenance.
- Collaborate with the sales and customer service teams to drive business growth.
- Handle customer escalations and resolve service issues in a professional manner.
- Prepare reports on job performance, financials, and operational metrics.
- Work with vendors and suppliers to procure necessary materials and negotiate pricing.
Qualifications:
- Licensed Master Plumber (as required by state regulations).
- 5 years of experience in residential plumbing, with at least 2 years in a leadership role.
- Strong knowledge of plumbing codes, safety standards, and best practices.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in job management software and Service Titan.
- Ability to manage budgets, expenses, and financial performance.
- Strong customer service skills with the ability to handle complaints and escalations.
- Valid driver’s license and a clean driving record.
Preferred Qualifications:
- Experience in business development or sales within the plumbing industry.
- Bilingual (English/Spanish) is a plus.
- Familiarity with CRM and dispatching software.
Benefits:
- Competitive salary with performance-based bonuses.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Company vehicle and fuel allowance.
- Ongoing training and career advancement opportunities.
Job Type: Full-time
Pay: $80,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Performance bonus
Ability to Relocate:
- Littleton, CO 80120: Relocate before starting work (Required)
Work Location: In person
Salary : $80,000 - $85,000