HVAC Service Manager

Job Description

Job Description

Salary : $80,000-$100,000 Annually plus Bonues

Job Description

Rock Plumbing Heating & Air is a leading provider of HVAC services, committed to delivering top-notch solutions to residential clients. With a strong reputation for quality and reliability, were looking for an experienced HVAC Service Manager to lead our team to the next level of success.

Position Summary

As the HVAC Service Manager, you will be responsible for overseeing the day-to-day operations of the service department, ensuring the highest standards of customer satisfaction, employee performance, and operational efficiency. This role is perfect for an individual with proven leadership skills and extensive experience managing HVAC service teams.

Key Responsibilities

• Team Leadership : Supervise, mentor, and develop a team of HVAC technicians to ensure optimal performance and professional growth.
• Operational Oversight : Plan, schedule, and manage daily operations, including dispatching, service calls, and project timelines.
• Customer Satisfaction : Ensure exceptional customer service by addressing client concerns, resolving service issues, and maintaining high service quality.
• Financial Management : Monitor and manage department budgets, labor costs, and profitability while achieving financial targets.
• Process Improvement : Evaluate and enhance service procedures, ensuring efficiency and compliance with company standards and industry regulations.
• Training & Development : Facilitate ongoing training for technicians to maintain certifications, expand skills, and stay updated on industry advancements.
• Safety Compliance : Promote and enforce a safe work environment, adhering to OSHA standards and company policies.
• Vendor Relationships : Collaborate with suppliers to ensure timely delivery of equipment and materials at competitive prices.

Qualifications

What We Offer

Salary : $80,000 - $100,000