What are the responsibilities and job description for the Sales Assistant (Mining Rock Crushing) position at Rock Pros USA?
Essential Job Functions for a Sales Assistant
A Sales Assistant plays a vital role in ensuring profitable sales by creating accurate and competitive estimates for customers. This individual reports to the Sales Manager.
Customer Needs Assessment:
- Gather information from potential customers to understand their project requirements, including:
- Type and quantity of rock products needed (gravel, pebbles, etc.)
- Delivery location and accessibility
- Project timeline and delivery schedule
- Special requirements like specific size gradations or certifications
Estimating and Pricing:
- Utilize their knowledge of product pricing, transportation costs, and company operations to develop accurate and competitive estimates for customers.
- This may involve:
- Calculating the total volume or weight of rock products required based on customer specifications.
- Factoring in transportation costs based on delivery distance, truck capacity, and fuel prices.
- Considering any additional costs like loading fees, special permits, or disposal fees (if applicable).
- Applying appropriate profit margins to arrive at a competitive final price for the customer.
- Then getting approval by the sales rep
Project Analysis and Feasibility:
- Analyze the feasibility of fulfilling customer project requirements based on current production capacity, material availability, and delivery logistics.
- Identify any potential challenges or limitations and communicate them to the sales team or customer upfront.
- May collaborate with production and logistics departments to assess resource availability and potential production timelines.
Software and Technology:
- Proficient in using estimating software specific to the landscape rock company industry.
- This may involve tools for calculating volumes, generating quotes, and managing project details.
- Stay up to date on industry pricing trends and utilize relevant software or resources to ensure competitive pricing in estimates.
Communication and Collaboration:
- Communicate effectively with sales representatives to understand customer inquiries and ensure estimates accurately reflect project needs.
- Collaborate with production and dispatch teams to assess feasibility and ensure smooth execution of projects based on the estimates provided.
- Clearly present estimates to customers, explaining pricing structure and timelines for project completion.
Recordkeeping and Reporting:
- Maintain accurate records of estimates created, including customer information, project details, and pricing breakdowns.
- May assist with generating reports on sales estimates, project costs, and overall profitability.
Additional Skills:
- Strong understanding of landscape rock products, their applications, and pricing structures.
- Excellent analytical and mathematical skills to calculate volumes, costs, and pricing accurately.
- Effective communication and interpersonal skills to interact with customers and explain technical details in clear terms.
- Ability to work independently, manage multiple projects, and meet deadlines.
- Proficiency in using computers and relevant software programs.
Overall, a Sales Assistant plays a key role in securing profitable sales. Their expertise in product pricing, project analysis, and clear communication contribute significantly to the success of the sales team and the overall profitability of the company.
Requirements:
Responsible for providing accurate quotes to our customers and assisting sales representatives you will need to meet the following requirements.
Essential Skills and Qualifications:
- Experience: Number of years of relevant work experience required in a specific field or industry.
- Accuracy and Attention to Detail: Must be highly accurate and detail-oriented to ensure the accuracy of quotes and avoid errors.
- Strong Communication Skills: Effective communication skills are essential for interacting with customers, sales representatives, and other team members.
- Proficient in Microsoft Office Suite: Familiarity with Microsoft Excel, Word, and Outlook is necessary for data analysis, documentation, and communication.
- Knowledge of Pricing Structures: Understanding of pricing models, discounts, and terms is crucial for accurate quote preparation.
- Problem-Solving Abilities: Ability to analyze complex information, identify potential issues, and find effective solutions.
- Customer Service Orientation: A positive and helpful attitude towards customers is essential for building strong relationships.