What are the responsibilities and job description for the Financial Counselor Clerk position at Rock Regional Hospital, LLC?
Financial Counselor Clerk
Key Responsibilities:
- Assist patients with completing financial applications and provide accurate financial estimates and statements.
- Verify details for work comp accidents and motor vehicle accidents.
- Confirm insurance coverage for inpatient services, ensuring that all necessary verifications are completed accurately and on time.
- Monitor insurance websites for updates and relevant patient information.
- Provide support to the Patient Access Manager as needed to facilitate patient access and financial processes.
- Collaborate with the Insurance Verification Clerk to address insurance inquiries and resolve issues.
- Report any problems, concerns, or discrepancies to supervisors for prompt resolution.
- Adhere to the compliance standards and guidelines established by Rock Regional Hospital, including customer service, safety, and overall practice standards.
- Demonstrate a commitment to the hospital’s values, maintaining professionalism and providing exemplary service to patients and staff.
