What are the responsibilities and job description for the Receptionist position at Rock Regional Hospital, LLC?
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Greet patients, visitors, and staff in a courteous and professional manner.
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Answer and direct incoming phone calls using a multi-line phone system.
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Assist in patient check-in and check-out procedures.
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Coordinate with medical staff and departments for scheduling and patient flow.
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Maintain the cleanliness and organization of the reception area.
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Respond to inquiries, provide directions, and offer assistance as needed.
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Ensure confidentiality and privacy of patient information in compliance with HIPAA regulations.