CSR I (Driver)

Rock Solid Shredding, an Arkansas owned and operated on-site paper shredding provider, is looking to expand its Customer Service Rep (CSR) team in Little Rock due to continued business growth.

This CSR I job posting is an entry-level CSR position; no experience with commercial driving or routing is necessary. We are also accepting applications with driving or route experience; please see our CSR II job posting for more information.

What is a Customer Service Rep (CSR)?

CSRs are the foundation of every on-site shredding business. Their responsibilities primarily include:

• Driving and operating mobile shredding trucks
• Securely collecting and shredding documents
• Communicating with customers both in-person and over-the-phone
• Coordinating with team members
• Making real-time service-related decisions while in the field

The CSR I is not expected to drive or operate our shred trucks immediately; rather, this position will begin as a collection assistant who actively learns the ropes of the on-site shredding business under the guidance of an experienced CSR, with the eventual goal of becoming a stand-alone CSR II capable of running routes alone.

Important Things to Consider Before Applying:

• This is a labor-intensive position that requires frequent walking and heavy lifting, day-in and day-out. A strong work ethic and positive attitude is a must.
• We service customers across the state of Arkansas and into bordering states such as Oklahoma and Missouri; a large portion of this job will be spent behind the wheel.
• Due to the highly sensitive nature of document destruction, as well as the driving responsibilities of CSRs, applicants will be subject to a pre-employment background check and pre- and post-employment drug screenings.
• We primarily operate from Monday through Friday, but CSRs may be required to work occasionally on Saturdays during the spring and fall seasons.

About Rock Solid Shredding

We are an Arkansas owned and operated business with offices in Little Rock and Northwest Arkansas. Our services include on-site paper shredding (both recurring service and as-needed purges), on-site hard-drive destruction, and bulk document scanning. We service a variety of organization types (government agencies, schools, hospitals, and many other business types) as well as residential.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• On-the-job training
• Paid time off
• Safety equipment provided

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulation?
• Are you willing to take a drug test, in accordance with local law/regulation?

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $35,000 - $45,000