CSR II (Driver)

Rock Solid Shredding, an Arkansas owned and operated on-site paper shredding provider, is looking to expand its Customer Service Rep (CSR) team in Little Rock due to continued business growth.

This CSR II job posting is for individuals with commercial driving or route experience. We are also accepting applications for an entry-level CSR position with no driving or route experience required; please see our CSR I job posting for more information.

What is a Customer Service Rep (CSR)?

CSRs are the foundation of every on-site shredding business. Their responsibilities primarily include:

• Driving and operating mobile shredding trucks
• Securely collecting and shredding documents
• Communicating with customers both in-person and over-the-phone
• Coordinating with team members
• Making real-time service-related decisions while in the field

Applicants for the CSR II position are expected to have either commercial driving or route experience. We will provide on-the-job training, but the ideal candidate will be expected to get up to speed quickly and begin running routes on their own.

Important Things to Consider Before Applying:

• This is a labor-intensive position that requires frequent walking and heavy lifting, day-in and day-out. A strong work ethic and positive attitude is a must.
• A CDL is not required but is valued. Our shred trucks fall just under the CDL classification.
• We service customers across the state of Arkansas and into bordering states such as Oklahoma and Missouri; a large portion of this job will be spent behind the wheel.
• Due to the highly sensitive nature of document destruction, as well as the driving responsibilities of CSRs, applicants will be subject to a pre-employment background check and pre- and post-employment drug screenings.
• We primarily operate from Monday through Friday, but CSRs may be required to work occasionally on Saturdays during the spring and fall seasons.

About Rock Solid Shredding

We are an Arkansas owned and operated business with offices in Little Rock and Northwest Arkansas. Our services include on-site paper shredding (both recurring service and as-needed purges), on-site hard-drive destruction, and bulk document scanning. We service a variety of organization types (government agencies, schools, hospitals, and many other business types) as well as residential.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• On-the-job training
• Paid time off
• Safety equipment provided

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus

Trucking Route:

• Local
• Regional

Application Question(s):

• Do you have prior route driving or commercial driving experience?
• Are you willing to undergo a background check, in accordance with local law/regulations?
• Are you willing to take a drug test, in accordance with local law/regulation?

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $45,000 - $60,000