Intercultural Student Services Coordinator

Position Title: Intercultural Student Coordinator

Department: Intercultural Student Services (ISS)

Division: Dean of Students (DOS)

Employee Status: Full-time

Type: Professional Staff Association (PSA)

Grade: K

Salary: ($53,000-$56,000 annually)

FLSA: Exempt

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Reporting Relationships

Reports to: Supervision is received from the Director of Student Life and Intercultural Student Services

Supervision Exercised: Supervision may be exercised over student workers.

Job Summary

Assist the Rock Valley College community in the development, education, awareness and implementation of programs designed to support underrepresented and underserved student populations. Provide leadership for the management of international and undocumented students attending Rock Valley College. Oversee all case management and monitoring of international students enrolled at Rock Valley College in accordance to visa compliance. Serve as the primary designated school official for Federal SEVIS reporting system and state reporting. Maintain compliance with United States Citizens Immigration Services (USCIS) regulations. Provides education, awareness and support to a growing number of underrepresented and underserved student populations at RVC.

Essential Duties and Responsibilities including the following. Related duties may be assigned.

• Work with students in the development of educational goals and the implementation of plans to meet those goals, including academic and career advising
• Provide case management for international students to help complete educational goals, including academic advising
• Provide support resources and guidance for Undocumented students
• Advise International students on situations that pertain to their continued eligibility status
• Be accessible 24/7 for international students traveling between Rockford and their home countries
• Assist with the development of the departmental mission, goals, objective, and effective support programs and initiatives. Work with recruitment to assist in the development a strategic plan to support international recruitment initiatives
• Work with support staff, and assist in the training of student worker(s) to support the Intercultural Student Services Office
• Create and maintain procedures manual for International Student Support
• Maintain knowledge of Colleague system & SEVIS regulations, a federal Student and Exchange Visitor Information System
• Using the Colleague System to input data as applicable, including, but not limited to applications, registrations, transcripts, updated demographics and all foreign student data
• Maintain records and files necessary for preparing both external and internal reports on international and undocumented student activity
• Track student progress to ensure continuing compliance with USCIS regulations. Use the SEVIS system to input compliance with USCIS regulations
• Prepare reports for SEVIS and for international offices (i.e., Enrollment Services). Prepare and present reports related to enrollment, persistence, retention, and completion of programs and initiatives sponsored and lead by the ISS department.
• Serve as the Primary Designated School Official (PDSO) authorized by the Department of Homeland Security and as Alternate Responsible Officer (ARO) authorized by the United States Department of State to review, issue and sign immigration documents
• Participate in various local, state, and national committees as appropriate
• Communicate, advocate and lead on issues related to International Education, Study Abroad, and exchanges across campus and to outside constituents such as RVC partner institutions and professional organizations
• Plan and present immigration programming and workshops for students, campus staff, and other professional staff members as needed.
• Support programs and services that lead to the retention and success of all underrepresented student populations and make recommendations for college initiatives and their justifications for development and/or modification
• Provide support and help develop an annual calendar of Intercultural Programming, celebrating cultural belonging and showcasing international educational experiences
• Serve as an advisor to the International student organization; Multi-Cultural Club
• Collaborate with Student Life, First Year Experience, Advising, and Enrollment for the development and implementation of educational programs and services such as: International Student Orientation, ACIREMA, International Week, International Showcase, Brother to Brother Conference and Sister to Sister Conference
• Assist and be a part of diversity programming, such as Hispanic Heritage Month, Black History and Culture Committee, Women’s History Month and LGBTQAI planning. Lead Multi-Cultural club
• Support college initiatives and efforts to recruit and retain students from diverse student populations including underrepresented, first generation and low-income student populations. Collaborate and partner with office of Vice President of Cultural Excellence and the Office of Campus Culture and Belonging as needed and appropriate.
• Stay apprised of current policies, legal and ethics issues in higher education
• Attend NAFSA Regional and Annual conference to remain knowledgeable of all the new rules, regulations and updates concerning F-1 international students.
• Accompany students to local, regional, and national events as college liaison.
• Monitor and Update International and ISS webpages, presentations, brochures and forms used by the office
• Monitor Departmental Budgets
• Serve on college committees that support intercultural activities, including PAIC (Promoting an Inclusive Community) as directed by supervisor.
• Regular attendance is expected.
• Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Bachelor’s degree required
• United States citizenship or lawful permanent residence as required by the federal regulation for certification as Primary Designated School Official and Alternate Responsible Officer.
• Knowledge and experience working with SEVIS, USCIS/DOS regulations and immigration law required.
• Experience with event planning and organization.
• Must be computer literate; Microsoft Office, Excel, and data entry required.
  
  

Preferred Qualifications

• Master’s degree preferred
• Previous international educational experience.
• Ability to communicate effectively in one-on-one discussions, as well as in small and large group presentations.
• Bilingual
  
  

Preferred Attributes

• Proven ability to manage interruptions and effectively prioritize multiple tasks simultaneously.
• Strong ability to collaborate as part of a team while also thriving in independent work settings.
• Ability to engage and work effectively with diverse student populations.
• Ability to investigate and analyze information to make decisions and interpret, adapt, and apply guidelines and procedures.
• Strong verbal and written communication skills.
  
  

Work Environment

While performing the duties of this job, the employee regularly works in an office setting.

Physical Demands

Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.